Driver Manager

Day & Ross Inc.; Duncan (OK); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Day & Ross Inc. is seeking a Driver Manager to lead a fleet of drivers, ensuring safe, on-time deliveries and high-quality driver management.

This role emphasizes relationship-building, effective coaching, and adherence to DOT regulations, with responsibilities spanning load planning, routing, and performance documentation. The position requires supervising frontline staff, possibly in a remote setting, and coordinating weekend dispatch coverage while maintaining accurate records in the TMS/ELD

Qualifications

• Requires a high school diploma or GED; logistics experience preferred.
• Related post-secondary coursework is a plus but not required.
• Equivalent combinations of education/training/experience will be considered.
• Knowledge of transportation operations and DOT rules is required.
• Experience leading frontline teams and supervisors, preferably remotely.
• Proficiency with MS Office; SAP knowledge a plus.
• Strong verbal and written communication; customer service focus.

Responsibilities

• Ensure driver success through relationship building and effective communication.
• Plan and provide complete load information including routing.
• Coach drivers on time management and HOS compliance.
• Maintain accurate records in the TMS system for drivers and trips.
• Monitor ELD and driver communications; coordinate weekend dispatch as needed.
• Ensure compliance with DOT regulations and company policies.
• Develop and manage operational budgets with leadership input.

Skills

Logistics experience

People management

DOT regulations

TMS systems

MS Office

PeopleNet

Education

High school diploma or GED

Related post-secondary coursework (preferred)

Tools

TMS System

PeopleNet

SAP small business

Job description

Driver Manager
Full-time: 1 st Shift– 9:00 AM to 6:00 PM
Duncan, OK

The Driver Manager is a member of the Day & Ross Operations Team. The role ensures safe, on-time delivery for various customers, while maximizing the productivity and profitability of an assigned fleet of drivers and trucks. Driver Managers are also responsible for creating a positive quality of work for drivers and provide safe and effective driver management to enhance driver retention. Lastly, they insure driver adherence to company policy and procedures.

How You’ll Help

Ensure driver success through relationship building, effective communication, positive recognition and timely addressing of issues (performance and personal related).

Plan and provide complete load information, including routing and directions to ensure drivers are fully prepared for work assignment.

Ability to multitask effectively

Assist/coach driver on time management issues, i.e., departure times, driving time management to insure on-time delivery and hours of services compliance.

Assist/coach drivers with on-board ELD system and HOS compliance.

Monitor all on-board ELD message communication.

Maintain accurate and complete files for all records within TMS System – For drivers, trips and customers.

Answer phones and electronic communication from both drivers and customers.

Monitor TMS System software for correct trip information and flow.

Follow all established processes, procedures and protocol.

Maintain compliance with DOT regulations and company rules.

Understand driver pay structure.

Process driver requests for time off according to company policy.

Document any issues or discussions with the driver regarding performance.

Utilize various tools in the ELD System and TMS System systems per company processes and procedures.

Monitor critical loads, be able to determine when a recovery plan is needed and be able to execute plan to ensure on-time delivery or to achieve other objectives.

Work with Driver Management Team to coordinate weekend dispatch coverage on a rotating schedule as needed.

Work a scheduled 4-hour onsite shift onsite every other Sunday.

Other duties as required.

Your Skills & Experience:

• Minimum of a high school Diploma or GED, with Logistics experience preferred.
• Post-secondary education in a related field is preferred but not required.
• An equivalent combination of education, training, and relevant experience will be considered.
• Knowledge and experience in Transportation is required.
• Previous Supervision, Transportation and/or Operational experience is necessary.
• Experience leading a team of front-line employees and supervisors from a remote setting.
• TMS System software expertise preferred.
• Experience with PeopleNet system.
• Contributing to the development and maintenance of operational budgets.
• Must have strong, positive leadership, influencing and follow up skills.
• Knowledge of DOT Rules and Regulations.
• Proficient in the use of MS Office applications, a working knowledge of SAP small business a plus.
• Communication skills – Very high level of verbal and written communication.
• Demonstrated customer relationship skills and excellent customer service.

Able to work deadlines in high transactional environment.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. That’s why we’ve been named a Top Company for Women to Work for in Transportation since 2018. We’ve also been recognized by Transport Topics as a Top Dedicated and For-Hire Carrier. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements in alignment with our business practices, capabilities, and values.

Job Info

• Job Identification 23283
• Job Category Driver Safety
• Job Schedule Full time
• Locations 6060 Stoney View Dr, Shelby Township, MI, 48316, US