HR Employee Services Analyst: Expert Case & Data

Weyerhaeuser; Seattle (WA); On-site; USD 76,000 - 114,000; Full time

Benefits offered by this job

Annual incentive program

401(k) with company match

Paid time off

Job summary

Weyerhaeuser is seeking an HR Employee Services Analyst in Seattle, WA to deliver expert employee and manager support and drive operational excellence within HR Employee Services.

You will resolve complex inquiries, manage HR data, and collaborate across Payroll, Benefits and HR teams to ensure accurate and timely service delivery. The role emphasizes policy interpretation, system knowledge, and continuous process improvement.

Qualifications

• 4+ years’ experience in HR Operations, HR Shared Services, Employee Services, Payroll or related HR functions.
• 2+ years’ experience with UKG Pro platform (Core, HR Help).
• Strong analytical, problem-solving and organizational skills.
• Experience working with HR systems and case management applications.

Responsibilities

• Research, analyze and resolve complex HR-related inquiries and transactions while ensuring policy and process compliance.
• Maintain HR case management documentation and communication with employees and stakeholders.
• Coordinate with Payroll, Benefits and HR teams to ensure seamless employee support.
• Monitor data integrity and support HRIS activities including testing, reporting and data validation.
• Participate in system upgrades, enhancements and implementation projects.

Skills

HR Operations

UKG Pro

Data analysis

Customer service

HR systems

Case management

Excel

Policy interpretation

Education

Bachelor’s degree in Human Resources, Business Administration, or related field or equivalent work experience

Tools

UKG Pro Core HR

UKG HR Help

ServiceNow

Microsoft Excel

CoPilot

Job description

Weyerhaeuser is seeking an HR Employee Services Analyst in Seattle, WA to deliver expert employee and manager support and drive operational excellence within HR Employee Services.

You will resolve complex inquiries, manage HR data, and collaborate across Payroll, Benefits and HR teams to ensure accurate and timely service delivery. The role emphasizes policy interpretation, system knowledge, and continuous process improvement.