Director

Chick-fil-A; San Antonio (TX); On-site; USD 32,373 - 34,440; Full time

Benefits offered by this job

Guaranteed overtime opportunities

Medical, dental & vision insurance

Paid time off

401(k) retirement plan

Scholarship opportunities

Professional development

Job summary

A prominent dining establishment in San Antonio, Texas, seeks a Director to oversee daily restaurant operations and team development. The role involves active participation in maintaining service excellence, ensuring team members are supported, and executing business strategies. Candidates should have strong attention to detail, effective communication skills, and demonstrated leadership experience, along with a flexible schedule and a commitment to serving others. This position offers a full-time contract with competitive pay and comprehensive benefits.

Qualifications

• Strong attention to detail.
• Reliable transportation required.
• Ability to work in a fast-paced environment.
• Flexibility with schedule based on business needs.

Responsibilities

• Participate in day-to-day activities in a high-volume restaurant.
• Assist in training new hires and act as a role model.
• Address customer and team member concerns.
• Maintain company policies and procedures.
• Mentor team members while building high performing teams.

Skills

Attention to detail

Strong people skills

Effective communication

Leadership ability

Education

Associate degree or equivalent experience

Job description

A Director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Directors are responsible for executing daily operations and keeping team members/leaders accountable for each component of Operational Excellence and our Recipe for Service. A Directors’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Directors lead by example and set the tone that others will follow.

Position Type:

• Full-time

Pay & Benefits Include:

Base pay: $23.50 - $25 per hour

(Rate depends on experience, skills, and qualifications)

• Guaranteed Overtime Opportunities
• Medical, Dental & Vision Insurance
• Paid time off
• 401(k) Retirement Plan
• Scholarship Opportunities
• Professional Development

Director Responsibilities:

• Participating operationally in day-to-day activities in a high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Address customer and team member concerns and escalations
• Maintain and uphold company policies and procedures
• Mentor team members and leaders while building high performing teams

Qualifications and Requirements:

• Strong attention to detail
• Associate degree or equivalent experience
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Excellence in communication for audiences ranging from individual contributors to senior leadership
• Proven ability to translate leadership goals into actionable tasks
• Cross-industry experience is welcome — a restaurant background is not necessary.
• You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
• You have demonstrated leadership ability with at least two years of experience in a customer-facing setting.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.