HR Data Management Specialist

Toppan Flexible Packaging Inc; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan with company  +

Well-being tools and resources

Paid time off and holidays

Insurance plans including life, disabl

Tuition reimbursement

Job summary

Toppan Flexible Packaging Inc. is seeking an HR Data Management Specialist to support core HR processes and maintain accurate employee data within Workday HR, UKG Time & Attendance, and ADP Payroll. This role emphasizes precise data handling and timely HR transactions across systems.

You will ensure policy compliance, deliver high-quality service to employees and internal stakeholders, and contribute to data integrity through auditing, reconciliation, and proactive issue resolution.

Qualifications

• Bachelor’s degree in HR, Business Administration, or a related field.
• 2–4 years of experience in HR or employee services roles.
• Excellent verbal and written communication skills.
• Strong problem-solving skills and the ability to handle confidential information with discretion.
• Highly organized with the ability to manage multiple tasks and priorities.
• Proficiency in HRIS systems and Microsoft Office.
• Strong interpersonal skills and a customer-service-oriented mindset.
• Keen attention to detail and accuracy in all tasks.

Responsibilities

• High‑volume data entry and employee transactions across Workday and ADP Lyric.
• Benefits administration and vendor auditing across ADP and multiple vendors.
• Data reconciliation between Workday and ADP; investigate discrepancies.
• Monitor HR inbound interface files; resolve tickets and assist with programs as needed.
• Project work as assigned.

Skills

Communication skills

Attention to detail

Organizational skills

Discretion with confidential data

Customer-service mindset

Problem-solving

Education

Bachelor’s degree in HR or related field

Tools

HRIS systems (Workday, UKG, ADP)

Microsoft Office Suite

Job description

The HR Data Management Specialist plays a critical role in supporting core HR processes and maintaining accurate employee data within Toppan’s HRIS systems (Workday HR, UKG Time & Attendance, and ADP Payroll). This position is responsible for executing day-to-day HR transactions, ensuring compliance with company policies, and delivering high-quality service to employees and internal stakeholders. The ideal candidate is detail-oriented, process-driven, and comfortable working with HR systems and confidential information.

Responsibilities

• High-Volume Data Entry & Employee Transactions: Entering new hires in Workday and ADP Lyric (when Workday onboarding is incomplete), processing or verifying employee lifecycle changes in Workday (promotions, transfers, terminations), managing leave of absence and return to work data, verifying compensation updates and union assignments, and validating new hire personal information.
• Benefits Administration & Vendor Auditing: Ongoing auditing of benefits across ADP and multiple vendors (Empower, Aptia, Optum, Manulife); extracting and validating employee elections via Benefits Data Management; processing benefit changes directly in ADP; reviewing daily benefits files and resolving invalid or “needs attention” transactions, overlapping coverage dates, payroll sync failures, and managing ongoing data cleanup.
• Data Reconciliation & Reporting: Pulling and analyzing census reports to reconcile Workday vs ADP data, tracking and auditing all data changes within ADP, investigating discrepancies across systems, ensuring alignment, and addressing issues where transactions complete but do not reflect in employee records.
• File Monitoring & Error Resolution: Daily review of HR inbound interface files, identifying and resolving tickets, reviewing the Toppan Benefits inbox, handling invoices/payments/Coupa, researching employee issues, updating Base Rate Sheet, and assisting with Original Equipment and Merit programs as needed.
• Project Work: As assigned.

Qualifications

• Prefer a Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 2‑4 years of experience in HR or employee services roles.
• Excellent verbal and written communication skills, with the ability to interact effectively with employees at all levels.
• Strong problem‑solving skills and the ability to handle sensitive and confidential information with discretion.
• Highly organized with the ability to manage multiple tasks and priorities simultaneously.
• Proficiency in HRIS systems, Microsoft Office Suite, and other relevant software.
• Strong interpersonal skills and a customer‑service‑oriented mindset.
• Keen attention to detail and accuracy in all tasks.

Location

This is an onsite position located in either Hartsville, SC or Charlotte, NC (South End) Office.

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options.
• 401(k) retirement plan with company match.
• Well‑being tools and resources to support holistic health, including an Employee Assistance Program.
• Paid time off and holidays.
• Variety of company‑paid and voluntary employee‑paid insurance plans including life, personal accident, and disability insurance.
• Tuition reimbursement.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. We also provide reasonable accommodations to individuals with disabilities throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.