HR Coordinator

Jobtailor; Philadelphia (Philadelphia County); On-site; USD 42,000 - 64,000; Full time

Job summary

Jobtailor is seeking an HR support specialist to provide Tier 1 assistance across HR areas, including Benefits and HR Operations, serving as the main point of contact for employees. You will support inquiries from active, incoming, and past staff and help escalate complex issues.

The role includes coordinating weekly New Hire Orientation, handling unemployment claims and employment verifications, assisting with Form I-9 and E-Verify, and processing benefits inquiries while maintaining

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 1-2 years of work experience in HR, Benefits, HR Operations, or retail management preferred.
• High level of integrity due to the confidential nature of the position.
• Technical proficiency in MS Word, Excel, and Outlook preferred.
• Experience with UKG a plus.

Responsibilities

• Provide Tier 1 HR support and serve as a first point of contact across HR areas including Benefits and HR Operations
• Support incoming, active, and past employees by addressing inquiries and escalating when necessary
• Facilitate the weekly New Hire Orientation program, coordinating logistics and communications and tracking attendance
• Respond to unemployment claims, appeals, and hearing requests
• Handle employment verification requests, including subpoenas for records
• Support Form I-9 and E-Verify processes, monitor completion status, and help resolve issues such as SSN corrections
• Handle benefit verifications and general benefits inquiries via email, cases, and phone
• Support the automated employee verification process
• Coordinate wellness events and initiatives
• Process remote work requests and maintain the remote work tracking spreadsheet
• Manage HR inboxes, sort Department mail, and answer general HR questions
• Assist with faxing, scanning, mailing, and other administrative tasks
• Assist with ad hoc projects and assigned tasks
• Collaborate with HR teams and cross-functional partners in Legal, Talent, Payroll, and HRIS

Skills

HR Support

Employee Verification

New Hire Orientation

MS Word

MS Excel

Outlook

UKG

Education

Bachelor's degree or equivalent experience

Tools

UKG

HRIS

Email

Spreadsheets

Job description

• Provide Tier 1 HR support and serve as a first point of contact across HR areas including Benefits and HR Operations
• Support incoming, active, and past employees by addressing inquiries and escalating when necessary
• Facilitate the weekly New Hire Orientation program, coordinating logistics and communications and tracking attendance
• Respond to unemployment claims, appeals, and hearing requests
• Handle employment verification requests, including subpoenas for records
• Support Form I-9 and E-Verify processes, monitor completion status, and help resolve issues such as SSN corrections
• Handle benefit verifications and general benefits inquiries via email, cases, and phone
• Support the automated employee verification process
• Coordinate wellness events and initiatives
• Process remote work requests and maintain the remote work tracking spreadsheet
• Manage HR inboxes, sort Department mail, and answer general HR questions
• Assist with faxing, scanning, mailing, and other administrative tasks
• Assist with ad hoc projects and assigned tasks
• Collaborate with HR teams and cross-functional partners in Legal, Talent, Payroll, and HRIS

Requirements

• Bachelor's degree or equivalent experience preferred
• 1-2 years of work experience in HR, Benefits, HR Operations, or retail management preferred
• High level of integrity due to the confidential nature of the position
• Technical proficiency in MS Word, Excel, and Outlook preferred
• Experience with UKG a plus

Core Competencies

Demonstrates expertise in providing Tier 1 HR support, managing employee inquiries, and facilitating new hire orientations. Proficient in handling employment verification processes and maintaining confidentiality in HR operations.

Highest-signal resume keywords

• HR Support
• Employee Verification
• New Hire Orientation Facilitation
• MS Word, Excel, Outlook Proficiency
• Benefits Administration

ATS Optimization Keywords

Hard Skills

• HR Operations
• Employment Verification
• Form I-9 Processing
• E-Verify
• Benefits Inquiry Handling
• Unemployment Claims Management
• Remote Work Request Processing
• Data Tracking
• Administrative Support
• Project Assistance

Soft Skills

• Integrity
• Communication
• Collaboration
• Problem-Solving
• Organizational Skills

Industry Keywords

• HR
• Benefits
• Employee Support
• Wellness Initiatives
• Confidentiality

Tools & Technologies

• UKG
• HRIS
• Email Communication
• Spreadsheet Management