HR Consultant

Stefanini; Uniondale (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A staffing solutions company in Uniondale, NY is looking for a skilled Employee Service Associate (ESA). You will resolve escalated HR cases, provide exceptional customer service, and manage sensitive information. Proficiency in HR tools like PeopleSoft is essential along with expertise in various HR functions. The ideal candidate has four years of experience in a similar role. This opportunity offers a chance to enhance your HR knowledge while working in a dynamic environment.

Qualifications

• Detailed knowledge of Human Resources benefits, services and information preferred.
• Deep expertise in HR areas including Benefits, Payroll, and Administration.
• Four years satisfactory work performance in ESA.

Responsibilities

• Investigate and resolve escalated cases by Employee Service Associates.
• Provide unparalleled customer service and maintain confidentiality.
• Perform data entry changes associated with resolving cases.

Skills

Proficient in PeopleSoft

SmartTime

Microsoft Word

E-mail

Knowledge of HR benefits

Office practices/procedure

Office filing systems

Job description

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.

Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.

We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.

We have more than 25 years of staffing industry knowledge and can provide you with superior

candidates to match your technical and professional needs.

Job Description

Investigate and resolve cases escalated cases by Employee Service Associates and organizations regarding Human Resources benefits, services and information. Quickly and accurately resolve escalated cases in a professional, sensitive and client focused manner. Strive to achieve unparalleled customer service. Provide verbal confirmation when case is closed. Interface with internal and external personnel and organization to furnish or obtain information. Conducts research in order to resolve cases. Submit fulfillment requests. Familiarity with various HR plans, procedures and requirements including health and welfare plans, payroll procedures, retirement, leave of absence/ disability plans; HR Administration functions.

Review for accuracy and completeness

Perform data and entry changes associated with resolving cases. Identify eligibility for employee retirement benefit commencement, COBRA. Participate in new employee benefit orientation. Performa calculations related to pension, benefits. Maintain a high level of confidentiality with employee and company information. Prepare kits/ packages regarding retirement information, benefits, long term disability, new employee orientation, Perform Employee Service Associate job duties as require. Performs similar or less skilled work.

Qualifications

Proficient in PeopleSoft, SmartTime, Microsoft Word, E-mail. Detailed knowledge of Human Resources benefits, services and information preferred. Knowledge of office practices/procedure. Knowledge of office filling systems, and record keeping procedures. Deep expertise in one area and general knowledge of one or more of the following areas: Benefits, payroll, pension/insurance, Health Services, HR Administration and Compensation, Staffing, Training, Tuition, Relocation, Physical/ Wellness, Administration. Four years satisfactory work performance as an ESA, plus demonstrated in depth expertise in Benefits, Payroll, Pension/Insurance, Health Services, HR Administration and Compensation, Staffing, Training, Tuition, Relocation, Physical/Wellness and Administration