HR Business Partner- Cabin Server

Flexjet LLC; Cleveland (OH); On-site; USD 90,000 - 125,000; Full time

Job summary

Flexjet LLC seeks a Human Resources Business Partner – Cabin Servers to align HR strategies with business objectives and drive a high-performance culture. You will collaborate with the Owner Experience team, provide data-driven insights, and work under the VP of Human Resources.

You will guide performance management, employee relations, and workforce planning, ensuring compliance with laws and best practices across the organization.

Qualifications

• Bachelor's degree in Human Resources, Business, or a related discipline.
• 5–7 years of experience in an HR-related field with benefits and international regulations knowledge.
• Deep understanding of Cabin Server role, expectations and opportunities.
• Experience with HRIS systems and modern tech platforms.
• Proficiency with MS Office and collaboration tools (SharePoint, Canva, Claude).
• Working knowledge of compensation, organizational diagnosis, diversity and performance management.

Responsibilities

• Drives collaboration on HR activities, policies, processes and annual strategy with Cabin Server leadership.
• Provides day-to-day performance management guidance, coaching and career development.
• Support change management; guide leaders through organizational transitions and growth.
• Partner with Talent Acquisition, EDA and Benefits to deliver cohesive HR programs.
• Address employee relations, investigations and disciplinary events with HR leadership.
• Contribute to workforce planning and succession planning for business units.
• Improve work relationships, morale, productivity and retention.
• Ensure HR policies align with employment laws and best practices; analyze trends to propose solutions.

Skills

Problem solver

Customer service

Communication skills

Team oriented

Integrity

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS systems

MS Office

SharePoint

Canva

Claude

Job description

Current job opportunities are posted here as they become available.

The Human Resources Business Partner – Cabin Servers will collaborate closely with the Owner Experience team to align HR strategies with business objectives, provide data-driven insights, and drive initiatives that support a high-performance global culture. This position requires strong communication skills, business acumen, and the ability to build trusted relationships across the organization. This role reports directly to the Vice President of Human Resources.

DUTIES & RESPONSIBILITIES

• Drives collaboration on the development of HR activities, policies, processes, strategy and annual HR strategy between human resources team and Cabin Server leadership team.
• Provides day-to-day performance management guidance to line management; this includes coaching, counseling, and career development for Cabin Servers.
• Support change management efforts by guiding leaders through organizational transitions and restructuring. Fosters understanding, advances ideas, inspires trust, and discusses challenges that may arise with growth.
• Collaborate with Talent Acquisition, EDA, and Compensation & Benefits teams to deliver cohesive HR programs
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Partner with Director, Human Resources with employee relations cases, investigations, and any grievance/disciplinary events.
• Provides guidance and input on business unit workforce planning and succession planning.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Ensure HR policies and procedures align with employment laws and reflect best practices in all areas that Flexjet operates. Develops and prepares metrics and analyzes trends in partnership with the HR group to help develop solutions, programs and policies. In using this workforce data and analytics, identify trends and recommend solutions for talent development, retention, and engagement
• Any other duties as identified.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

EDUCATION & EXPERIENCE

• Bachelor's degree in Human Resources, Business or similar discipline; 5-7 years’ experience in an HR related field; a combination of education and experience
• Knowledge of benefits, HR laws and international regulations
• Deep understanding of Cabin Server role, expectations, requirements, and opportunities
• Experience with HRIS systems
• Able to independently use various technology platforms from MS Office products (including SharePoint) to Canva and Claude.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, diversity, and performance management.

REQUIRED SKILLS

• Problem solver that is extremely detail-oriented, self-directed, and self-motivated with a desire to contribute positively to the organization's reputation and success.
• Strong customer service skills and communication skills (verbal and written).
• Able to work in a fast-paced, team-oriented environment, handle multiple tasks, meet established targets, and work within critical milestones.
• Results oriented and able to effectively gain extensive knowledge of customer business environment.
• Strong personal and work ethics along with a high level of integrity.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will primarily work in an office setting. The noise level in the work environment is usually low to moderate.