HR Business Partner

1-800-FLOWERS.COM, INC.; Hebron (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

1-800-Flowers.com, Inc. is seeking an HR Business Partner based in Hebron, OH to support our Central Ohio operations and corporate functions across multiple brands.

The role partners with leaders to address employee relations, learning and development, performance management, compliance, and HRIS data integrity in a high‑volume environment. You will serve as a trusted advisor, drive engagement and culture initiatives, oversee onboarding and offboarding, and collaborate with EHSS and staffing

Responsibilities

• Foster an inclusive, positive, and engaging workplace environment.
• Lead employee engagement initiatives, surveys, and action planning.
• Serve as the first point of contact for HR policies and programs.
• Address employee concerns, mediate conflicts, and manage investigations.
• Ensure compliance with federal and state regulations and policies.
• Provide coaching to managers on goal setting and performance reviews.
• Promote continuous learning and skill development.
• Partner with department heads to forecast hiring needs and workforce plans.
• Deliver comprehensive onboarding programs and manage exits.

Job description

1-800-Flowers.com, Inc. is a leading provider of gifts designed to help our customers express, connect, and celebrate. Through our family of brands—including Harry & David, Cheryl’s Cookies, PersonalizationMall, Shari’s Berries and more—we deliver smiles across e-commerce, retail, and distribution channels. Our HR team plays a key role in supporting our mission by attracting, developing, and retaining exceptional talent across our diverse businesses.

Primarily based in Hebron, OH, the HR Business Partner is responsible for supporting all aspects of the Human Resources function in our high-volume Central Ohio Operations facilities and assigned corporate functions. The HRBP will serve as a trusted partner to leaders and employees across multiple brands and locations. This role performs a broad range of responsibilities including employee relations, learning and development, talent acquisition support, performance management, compliance, and HRIS data integrity.

Essential Duties And Responsibilities

Employee Engagement & Culture

• Foster an inclusive, positive, and engaging workplace environment.
• Lead employee engagement initiatives, surveys, and follow-up action planning.

Employee Relations & Conflict Resolution

• Serve as the first point of contact for business leaders and employees regarding HR policies, procedures, and programs.
• Address employee concerns, mediate conflicts, and manage investigations with fairness.
• Ensure compliance with policies and foster open communication.

Compliance & Policy Management

• Ensures legal compliance with all Federal and State regulations.
• Upholds consistency in the interpretation and administration of policies.
• Educates business partners on employment laws.
• Promotes safety in the workplace.
• Conducts assessment of incidents in partnership with the EHSS team and directs reporting procedures, mandatory drug/alcohol testing and investigation process.

Performance Management

• Support the performance evaluation and feedback process
• Provide coaching to managers on goal setting, performance reviews, and development plans.

Learning & Development

• Promote a culture of continuous learning and skill development.
• Identify training needs and deliver learning programs that support professional growth.

Workforce Planning

• Partner with department heads to forecast hiring needs and develop workforce plans.
• Manage seasonal recruiting partnerships and oversite with agency partners.

Onboarding & Offboarding

• Deliver comprehensive onboarding programs for new hires.
• Ensure seamless exit processes, including knowledge transfer and exit interviews.
• Other job duties as assigned.