HR Business Partner

1-800-Flowers.com; Hebron (OH); On-site; USD 85,000 - 120,000; Full time

Job summary

Primarily based in Hebron, OH, the HR Business Partner supports our Central Ohio Operations facilities and corporate functions. You will partner with leaders across brands to manage employee relations, learning and development, talent acquisition support, performance management, compliance, and HRIS data integrity.

Responsibilities include fostering engagement, workforce planning, onboarding/offboarding, and conducting investigations with fairness.

Qualifications

• Bachelor's degree in Human Resource Management or related field; SPHR/PHR preferred.
• 5+ years HR experience, preferably in high-volume distribution/manufacturing.
• Strong project management background.
• Ability to manage multiple priorities and work independently.
• Excellent interpersonal and communication skills; collaborate effectively.
• Working knowledge of Federal and State regulations; compliance.
• Proficiency in MS Office; experience with HRIS systems.

Responsibilities

• Employee Engagement & Culture: Foster an inclusive, engaging workplace.
• Employee Relations & Conflict Resolution: serve as first contact for policies and investigations.
• Compliance & Policy Management: ensure federal/state regulatory compliance.
• Performance Management: support evaluations and provide coaching.
• Learning & Development: identify training needs and deliver programs.
• Workforce Planning: forecast hiring needs and develop workforce plans.
• Onboarding & Offboarding: manage seamless entry/exit processes.

Skills

Employee relations

Performance management

Learning & development

Workforce planning

Strategic partnership

Communication

MS Office

Education

Bachelor’s degree in HR or related field

PHR/SPHR preferred

Tools

HRIS systems

Payroll software

Job description

Primarily based in Hebron, OH, the HR Business Partner is responsible for supporting all aspects of the Human Resources function in our high-volume Central Ohio Operations facilities and assigned corporate functions. The HRBP will serve as a trusted partner to leaders and employees across multiple brands and locations. This role performs a broad range of responsibilities including employee relations, learning and development, talent acquisition support, performance management, compliance, and HRIS data integrity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Employee Engagement & Culture

• Foster an inclusive, positive, and engaging workplace environment.
• Lead employee engagement initiatives, surveys, and follow-up action planning.

Employee Relations & Conflict Resolution

• Serve as the first point of contact for business leaders and employees regarding HR policies, procedures, and programs.
• Address employee concerns, mediate conflicts, and manage investigations with fairness.
• Ensure compliance with policies and foster open communication.

Compliance & Policy Management

• Ensures legal compliance with all Federal and State regulations.
• Upholds consistency in the interpretation and administration of policies.
• Educates business partners on employment laws.
• Promotes safety in the workplace.
• Conducts assessment of incidents in partnership with the EHSS team and directs reporting procedures, mandatory drug/alcohol testing and investigation process.

Performance Management

• Support the performance evaluation and feedback process
• Provide coaching to managers on goal setting, performance reviews, and development plans.

Learning & Development

• Promote a culture of continuous learning and skill development.
• Identify training needs and deliver learning programs that support professional growth.

Workforce Planning

• Partner with department heads to forecast hiring needs and develop workforce plans.
• Manage seasonal recruiting partnerships and oversite with agency partners.

Onboarding & Offboarding

• Ensure seamless exit processes, including knowledge transfer and exit interviews.
• Other job duties as assigned.

Requirements

• Bachelor's degree in Human Resource Management or related field (e.g. Business, Organizational Communication, Industrial Psychology) preferred or equivalent. SPHR/PHR preferred.
• 5+ years of HR experience required, preferably in a high-volume distribution/manufacturing environment.
• A strong track record of successful project management required.
• Professional maturity and demeanor, strong work ethic and the ability to manage multiple priorities, drive results and work independently.
• Excellent interpersonal and communication skills and the ability to work collaboratively and build positive/effective business partnerships.
• Working knowledge of Federal and State regulations and legal compliance.
• Proficiency in MS Office
• Experience with human resources software systems.
• Professionalism to work with confidential information.
• Ability to comply with Food Safety Regulation when out on the operations' floor as regulated by SQF.

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