HR Business Partner

Pacific West Site Services, Inc.; Detroit (MI); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

SBM Management Services, LP is hiring an HR Business Partner to serve as a strategic leader connecting people, operations, and client success. You will partner with leadership, operations, and key client accounts to drive objectives, optimize processes, and deliver exceptional stakeholder experiences.

This role manages employee success initiatives, supports high-priority accounts, and collaborates on operational improvements that strengthen performance and engagement across the organization.

Qualifications

• Bachelor's degree in HR or Business Administration, or 2–3 years related experience.
• May require a valid driver’s license.
• Ability to work cross-functionally with multiple departments.
• Excellent verbal and written communication skills.
• Strong analytical mindset with attention to detail.

Responsibilities

• Serve as a trusted HR/people partner for assigned teams, supporting workforce planning, performance management, and engagement.
• Collaborate with leadership to develop talent strategies aligned with business objectives.
• Act as primary contact for high-value accounts, ensuring satisfaction, retention, and growth.
• Identify and develop recruiting strategies to maintain a ready pipeline of qualified candidates.
• Identify process improvements to increase efficiency and scalability.

Skills

Cross-functional teamwork

Public speaking

Organizational skills

Attention to detail

Analytical mindset

Verbal and written communication

Education

Bachelor's degree in HR or Business Administration

Job description

Title: HR Business Partner

Job Description: NOW HIRING: HR Business Partner Compensation: $70,000-$80,000 per year

Job Overview

The HR Business Partner is a strategic leader and connector between people, operations, and client success. This role partners with internal leadership, operational teams, and key client accounts to drive business objectives, optimize processes, and deliver exceptional stakeholder experiences. Acting as both a trusted advisor and operational driver, this position manages employee success initiatives, supports high-priority accounts, and collaborates on operational improvements that strengthen organizational performance. The role also ensures alignment between workforce strategies, operational goals, and client expectations, while fostering a culture of engagement, accountability, and continuous improvement.

Roles & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Other duties may be assigned.

Employee Success & People Partnership

• Serve as a trusted HR/people partner for assigned teams, supporting workforce planning, performance management, and engagement.
• Collaborate with leadership to develop talent strategies that align with business objectives.

Account & Client Partnership

• Act as primary point of contact for high-value accounts, ensuring satisfaction, retention, and growth.
• Partner with cross-functional teams to resolve client issues, anticipate needs, and identify opportunities for added value.
• Develop and maintain strong relationships to support strategic objectives.
• Provide performance, staffing and turnover reporting and insights for key accounts.
• Identify and develop specific recruiting strategies to build an ongoing, ready pipeline of qualified candidates to meet the company clients hiring needs at all times.

Operational Strategy & Business Partnership

• Identify and implement process improvements to increase efficiency, effectiveness, and scalability.
• Partner with operations leadership to align resources, technology, and workflows with business needs.
• Analyze operational metrics and employee feedback to inform strategic decision-making.
• Monitor turnover metrics, review unfavorable trends, conduct root cause analysis and partner with HR Field and Operations to implement solutions.
• Provide visibility to HR, Operations and Leaders of any recruiting issues and escalat
• Responsible for tracking open positions and maintaining positions in applicant tracking system
• Responsible for prescreening, interviewing, hiring and onboarding frontline employees
• Manage confidential information in relation to non-exempt employees
• Work alongside HR to effectively manage background, drug test and any other new hire approvals
• Trains management in interviewing and hiring process
• Conducts wage surveys within labor market to determine competitive wage rate.
• Coordinate job fairs or hiring events

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Education and/or Experience

• Bachelor's degree (B. A.) from four-year college or university, preferably in Human Resources or Business Administration; or two to three years related experience and/or training; or equivalent combination of education and experience

Certificates, Licenses, Registrations

• May be required to have a valid driver’s license.

Knowledge, Skills, and Abilities

• Ability to work cross-functionally with multiple departments
• Ability to speak effectively before leadership teams
• Exceptional organizational and multitasking abilities.
• A strong analytical mindset with attention to detail.
• Excellent verbal and written communication skills are required.

Supervisory Responsibilities

This position carries no supervisory responsibilities.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

Compensation: $70,000-$80,000 per year

Benefits: SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers

Careers – SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

At SBM, we deliver soft services facilities management through innovative technology, exceptional quality, and empowered associates on a global scale. Our approach is centered on providing scalable, predictable, and repeatable results across space types. With our experience in state-of-the‑art facilities and continuously evolving processes, we ensure that our clients experience unmatched service excellence to support our clients’ most ambitious missions.