HR Business Operations Manager

The Ohio State University Wexner Medical Center; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Retirement options

Health benefits from day one

Paid vacation and sick leave

Public Service Loan Forgiveness

Many more benefits

Job summary

The Ohio State University Wexner Medical Center is seeking a Senior HR Business Operations Analyst to partner with HR leadership to implement compliant, efficient services across the organization. You will manage HR scorecards and enterprise scorecards, identify predictive indicators, and ensure cross-functional delivery of key HR initiatives with stakeholders inside and outside HR.

The role emphasizes data-driven decision making, process improvement, and delivering high-quality presentations to

Qualifications

• Bachelor's degree in a related area; Master’s degree preferred.
• 6+ years of relevant work experience; 8–12 years preferred.
• Tableau experience with Power BI preferred.
• Analytical and problem-solving skills; ability to work independently and drive process improvement.
• Ability to ensure quality in own work and develop strategies for accurate presentations.

Responsibilities

• Develop and manage updates of HR scorecards and enterprise scorecards with indicators spanning tactical, operational and strategic goals.
• Review and lead discussions to meet and optimize the annual HR budget; identify efficiencies in HR through integration and collaboration.
• Collaborate with HR leadership to ensure compliance, strong service delivery, and customer satisfaction.
• Ensure cross-functional service delivery of key HR initiatives with stakeholders inside and outside HR.

Skills

Analytical skills

Problem-solving

Independent work

Process improvement

Cross-functional collaboration

Education

Bachelor's degree

Master's degree preferred

Tools

Tableau

Power BI

Job description

Scope Of Position

The Department of Human Resources Shared Services supports the staff and management of The Ohio State University Medical Center. Services provided include recruitment, education, OD/leadership development, training, HRIS, payroll, compensation, and more. The staff of the Department of Human Resources is available to staff, faculty and administrators to provide assistance in all Human Resources matters. HR is designed to facilitate the implementation of human resources policies and programs and the resolution of human resources related problems.

Position Summary

The Sr. HR Business Operations Analyst reports directly to the Director – HR Compliance & Operations, and works collaboratively with HR leadership to develop programs and systems that ensure compliance, strong service delivery, and internal/external customer satisfaction. Responsibilities include cascading scorecards and metrics for HR that align with key initiatives supporting the HR strategic plan, managing the HR scorecard and enterprise scorecards, identifying predictive indicators to prioritize HR initiatives, and ensuring cross‑functional service delivery of key HR initiatives with stakeholders inside and outside HR.

Duties And Responsibilities

• Develop and manage ongoing updates, review, and interpretation of HR scorecard and enterprise scorecards with indicators measuring tactical, operational and strategic goals. Identify predictive indicators that can be used to prioritize HR initiatives and resources.
• Review and lead discussions to ensure meeting and exceeding the annual HR budget; identifying opportunities for continued efficiencies in HR through integration, efficiency, technology and collaborative efforts across the WMC and OHR.
• Work collaboratively with HR leadership to ensure compliance, strong service delivery, and internal/external customer satisfaction.
• Ensure cross‑functional service delivery of key HR initiatives across HR as well as key stakeholders outside of HR.

Minimum Qualifications

• Bachelor’s degree required, preference in Human Resources, Hospital Administration, Business, Accounting/Finance, or related area. Master’s degree preferred.
• Minimum of 6 years of relevant work experience, health care setting desired; 8‑12 years experience preferred.
• Tableau experience with some Power BI preferred.
• Must possess analytical and problem‑solving skills and demonstrate the ability to work independently and take initiative for process improvement.
• Must demonstrate ability to ensure quality in own work and develop strategies to assure accurate presentations.

Our Comprehensive Employee Benefits Include

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long‑term disability and paid parental leave.
• Access to the Public Service Loan Forgiveness program.
• And much more!

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.

The university is an equal opportunity employer, including veterans and disability.