HR Benefits & Operations Manager

Confluence Health; Wenatchee, Northern (WA, KY); Hybrid; USD 105,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Flexible Spending Accounts & Health-Sa

Paid Time Off

Retirement Plans

Life Insurance

Long-Term Disability

Gym Membership Discount

Tuition Reimbursement

Employee Assistance Program

Adoption Assistance

Shift Differential

Job summary

Confluence Health in Washington State seeks an HR Manager to lead HR Operations and Benefits, overseeing HR administration, data integrity, and compliance. You will report to the Director of HR and drive performance through metrics, dashboards, and strong vendor management.

The role requires extensive experience in benefits programs, HRIS configuration, and collaboration with Payroll, Legal, Compliance, and Finance to deliver seamless employee programs.

Qualifications

• Bachelor's Degree required.
• 6 years recent/relevant experience and 2 years of relevant leadership experience.

Responsibilities

• Direct and oversee the daily operations of HR administration, benefits, HRIS, leave administration, and employee records management.
• Establish and maintain HR operational procedures, standard work, and internal controls to ensure efficient and compliant service delivery.
• Supervise and develop HR Operations and Benefits staff through coaching, training, performance management, and succession planning.
• Establish and analyze HR and benefits metrics, prepare reports and dashboards, and provide recommendations to improve employee experience and operational effectiveness.
• Work with HR leadership to set goals and meet budget or hiring metrics.

Skills

Leadership

HR Operations

Benefits

HRIS

Microsoft Office

Education

Bachelor's Degree

Tools

Applicant Tracking Systems

HRIS

Microsoft Office

Job description

Salary Range

$50.68 - $87.88

Overview

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Employees of Confluence Health receive a wide range of benefits in addition to compensation.

• Medical, Dental & Vision Insurance
• Flexible Spending Accounts & Health Saving Accounts
• Paid Time Off
• Generous Retirement Plans
• Life Insurance
• Long-Term Disability
• Gym Membership Discount
• Tuition Reimbursement
• Employee Assistance Program
• Adoption Assistance
• Shift Differential

For more information on our Benefits & Perks, click here!

Summary

The HR Manager leads the HR Operations and Benefits teams to build, implement, and manage effective, results-driven outcomes. This position will oversee the HR Operations functions.

Position Reports To:Director of HR

Essential Functions

1. Direct and oversee the daily operations of HR administration, benefits, HRIS, leave administration, and employee records management.

2. Establish and maintain HR operational procedures, standard work, and internal controls to ensure efficient and compliant service delivery.

3. Supervise and develop HR Operations and Benefits staff through coaching, training, performance management, and succession planning.

4. Establish and analyze HR and benefits metrics, prepare reports and dashboards, and provide recommendations to improve employee experience and operational effectiveness.

5. Work in conjunction with Director and HR Leadership to set cascading goals and meet budget or hiring metrics.

6. Manage vendor performance, invoices, audits, and service-level agreements to ensure quality and fiscal accountability.

7. Serves as a member of the HR leadership team to assist with the development of HR goals and strategies.

8. Develop, implement, and monitor HR policies and procedures related to benefits, employee data management, and HR operations.

9. Develop, implement, and administer employee benefit programs, including medical, dental, vision, retirement, life, disability, wellness, and voluntary benefits.

10. Manage HRIS configuration, data integrity, reporting, audits, and process improvements to support organizational objectives.

11. Serves on CH workgroups in matters beyond the daily scope of their position.

12. Lead HR operational projects, system implementations, and continuous improvement initiatives that enhance efficiency, accuracy, and employee service.

13. Partner with Payroll, Finance, Legal, Compliance, and operational leaders to ensure seamless administration of employee programs and workforce initiatives.

14. Serve as a subject matter expert and resource for leaders and employees regarding benefits programs, HR processes, and regulatory requirements.

15. Performs other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications

Required:

• Bachelor's Degree.
• 6 years recent/relevant experience and 2 years of relevant leadership experience.

Deired:

• Benefits experience.
• Previous Human Resources experience as a generalist or senior analyst.
• Experience with applicant tracking systems, HRIS and advanced computer skills related to Microsoft Office Suite.
• Knowledge and experience in problem solving, conflict resolution and negotiation.
• PHR, SPHR (SHRM-CP/SCP) or CHHR certification.

Physical/Sensory Demands

O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday.

F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday.

C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.

Physical/Sensory Demands For This Posit Ion

• Walking – O
• Sitting/Standing - F
• Reaching: Shoulder Height - O
• Reaching: Above shoulder height - O
• Reaching: Below shoulder height - O
• Climbing - O
• Pulling/Pushing: 25 pounds or less - O
• Pulling/Pushing: 25 pounds to 50 pounds - O
• Pulling/Pushing: Over 50 pounds - O
• Lifting: 25 pounds or less - O
• Lifting: 25 pounds to 50 pounds - O
• Lifting: Over 50 pounds - O
• Carrying: 25 pounds or less - O
• Carrying: 25 pounds to 50 pounds - O
• Carrying: Over 50 pounds - O
• Crawling/Kneeling - O
• Bending/Stooping/Crouching - O
• Twisting/Turning - O
• Repetitive Movement - F

Working Conditions:

• Open office environment. Requires both working independently and as a team. Moderate amount of time requirements outside normal working hours.

Job Classification:

• FLSA:Exempt
• Hourly/Salary: Salary

Physical Exposures For This Position:

• Unprotected Heights – No
• Heat – No
• Cold – No
• Mechanical Hazards – No
• Hazardous Substances – No
• Blood Borne Pathogens Exposure Potential – No
• Lighting – No
• Noise – No
• Ionizing/Non-Ionizing Radiation – No
• Infectious Diseases – No