HR Automation & AI Solutions Lead (Power Platform)

Publicis Groupe; Chicago, Northern (IL, KY); Hybrid; USD 61,000 - 84,000; Full time

Job summary

Publicis Groupe is seeking a Senior HR Process Automation Specialist to lead automation efforts across Talent and HR using Power Platform and AI-enabled solutions. You will design, implement, and optimize compliant, scalable HR processes while collaborating with analysts and cross-functional partners.

The role requires high-volume intake management, strong knowledge of U.S. employment laws, and hands-on experience with Power Automate, SharePoint, and SAP SuccessFactors to improve efficiency and

Qualifications

• 3–5 years of experience in HR operations, HR technology, or process automation
• Experience designing or supporting automated workflows, intake/triage processes, or case management solutions
• Strong understanding of U.S. employment laws and compliance requirements (federal and local), particularly as they relate to HR systems and processes
• Demonstrable ability to translate business or operational needs into scalable, system-based solutions
• Highly organized with the ability to manage multiple priorities, high-volume requests, and concurrent projects without sacrificing accuracy or compliance
• Excellent written and verbal communication skills, with the ability to convey complex information clearly and maintain a high level of confidentiality
• Strong presentation and stakeholder engagement skills, with experience supporting audiences across multiple levels of the organization

Responsibilities

• Own and optimize established HR technology solutions across the internal AI ecosystem, SharePoint, and the Microsoft Power Platform (with deep focus on Power Automate and emerging agentic AI capabilities), ensuring scalability, reliability, and compliance
• Design and implement new, efficient processes for HR operations by digitizing manual workflows (e.g., static forms), building automation for approvals and communications, and employing Power Platform and AI tools to streamline end-to-end experiences
• Proactively identify operational inefficiencies and develop scalable, compliant solutions, including associated documentation, training, and change management to support adoption across HR partners
• Own and continuously improve the HR compliance inbox and intake channels. Use AI and automation to triage, categorize, and respond to inquiries. Focus on background check and I-9 processes, vendor or system fixes, and general HR compliance questions
• Develop and enhance AI-driven knowledge and triage solutions to reduce manual workload over time while maintaining high standards of accuracy, confidentiality, and regulatory compliance
• Serve as a domain expert for HR technology and compliance processes, partnering with internal teams to ensure solutions align with legal, regulatory, and organizational standards
• Provide hands‑on support for rollout of new initiatives, including digitization of personnel records, audit preparation, and resolution of compliance‑related issues, while finding opportunities to further automate and improve processes
• Track and report on automation and AI solution performance, including efficiency gains, reduction in manual effort, and service delivery improvements

Skills

Microsoft Power Platform

Power Automate

SharePoint

Power Apps

Microsoft 365 tools

AI-enabled solutions

Adobe Forms

DocuSign

HR operations

Process automation

Tools

Adobe

DocuSign

Microsoft Teams

SAP SuccessFactors

Job description

Publicis Groupe is seeking a Senior HR Process Automation Specialist to lead automation efforts across Talent and HR using Power Platform and AI-enabled solutions. You will design, implement, and optimize compliant, scalable HR processes while collaborating with analysts and cross-functional partners.

The role requires high-volume intake management, strong knowledge of U.S. employment laws, and hands-on experience with Power Automate, SharePoint, and SAP SuccessFactors to improve efficiency and