Senior HR Process Automation Specialist

Publicis Groupe; Chicago, Northern (IL, KY); Hybrid; USD 61,000 - 84,000; Full time

Job summary

Publicis Groupe is seeking a Senior HR Process Automation Specialist to lead automation efforts across Talent and HR using Power Platform and AI-enabled solutions. You will design, implement, and optimize compliant, scalable HR processes while collaborating with analysts and cross-functional partners.

The role requires high-volume intake management, strong knowledge of U.S. employment laws, and hands-on experience with Power Automate, SharePoint, and SAP SuccessFactors to improve efficiency and

Qualifications

• 3–5 years of experience in HR operations, HR technology, or process automation
• Experience designing or supporting automated workflows, intake/triage processes, or case management solutions
• Strong understanding of U.S. employment laws and compliance requirements (federal and local), particularly as they relate to HR systems and processes
• Demonstrable ability to translate business or operational needs into scalable, system-based solutions
• Highly organized with the ability to manage multiple priorities, high-volume requests, and concurrent projects without sacrificing accuracy or compliance
• Excellent written and verbal communication skills, with the ability to convey complex information clearly and maintain a high level of confidentiality
• Strong presentation and stakeholder engagement skills, with experience supporting audiences across multiple levels of the organization

Responsibilities

• Own and optimize established HR technology solutions across the internal AI ecosystem, SharePoint, and the Microsoft Power Platform (with deep focus on Power Automate and emerging agentic AI capabilities), ensuring scalability, reliability, and compliance
• Design and implement new, efficient processes for HR operations by digitizing manual workflows (e.g., static forms), building automation for approvals and communications, and employing Power Platform and AI tools to streamline end-to-end experiences
• Proactively identify operational inefficiencies and develop scalable, compliant solutions, including associated documentation, training, and change management to support adoption across HR partners
• Own and continuously improve the HR compliance inbox and intake channels. Use AI and automation to triage, categorize, and respond to inquiries. Focus on background check and I-9 processes, vendor or system fixes, and general HR compliance questions
• Develop and enhance AI-driven knowledge and triage solutions to reduce manual workload over time while maintaining high standards of accuracy, confidentiality, and regulatory compliance
• Serve as a domain expert for HR technology and compliance processes, partnering with internal teams to ensure solutions align with legal, regulatory, and organizational standards
• Provide hands‑on support for rollout of new initiatives, including digitization of personnel records, audit preparation, and resolution of compliance‑related issues, while finding opportunities to further automate and improve processes
• Track and report on automation and AI solution performance, including efficiency gains, reduction in manual effort, and service delivery improvements

Skills

Microsoft Power Platform

Power Automate

SharePoint

Power Apps

Microsoft 365 tools

AI-enabled solutions

Adobe Forms

DocuSign

HR operations

Process automation

Tools

Adobe

DocuSign

Microsoft Teams

SAP SuccessFactors

Job description

Company description

Publicis Groupe is a global leader in communication and is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation. Through a unified and fluid organization, Publicis Groupe partners with its clients across communication, media, data and technology to ensure access to the full breadth of capabilities in every market. Present in over 100 countries, Publicis Groupe employs around 103,000 professionals.

Overview

The Senior HR Process Automation Specialist serves as a technology and process leader for use of automated and AI-specific enabled solutions for Talent teams. This role is responsible for partnering with team members in designing, implementing, and optimizing intelligent automation solutions that enhance efficiency, scalability, and compliance across Talent and HR functions.

The Senior HR Process Automation Specialist combines advanced Power Platform expertise with a solid understanding of U.S. employment laws to develop and deliver compliant, digitally-focused HR solutions. This highly organized, diligent individual manages high-volume requests and multiple concurrent initiatives while maintaining a solid focus on quality and accuracy.

Working closely with analysts and cross-functional partners, the ideal candidate will blend advanced Power Platform expertise with emerging AI capabilities (including generative AI, copilots, and intelligent workflow automation) to transform traditional HR processes into proactive, data-driven solutions. The Specialist operates with a product mindset—continuously finding opportunities to reduce manual effort, improve user experience, and ensure consistency to regulatory and internal compliance standards. The ideal candidate is both technically proficient and operationally strong—able to manage high-volume intake (e.g., project and shared inbox requests), while also maintaining current and building additional scalable AI-driven triage and knowledge solutions that reduce dependency on manual intervention over time. The role employs a range of SaaS tools to be incorporated with AI/automated solutions, including Adobe, DocuSign, Microsoft Teams, and SAP SuccessFactors, to improve efficiency and streamline HR operations.

Responsibilities

• Own and optimize established HR technology solutions across the internal AI ecosystem, SharePoint, and the Microsoft Power Platform (with deep focus on Power Automate and emerging agentic AI capabilities), ensuring scalability, reliability, and compliance


• Design and implement new, efficient processes for HR operations by digitizing manual workflows (e.g., static forms), building automation for approvals and communications, and employing Power Platform and AI tools to streamline end-to-end experiences


• Proactively identify operational inefficiencies and develop scalable, compliant solutions, including associated documentation, training, and change management to support adoption across HR partners


• Own and continuously improve the HR compliance inbox and intake channels. Use AI and automation to triage, categorize, and respond to inquiries. Focus on background check and I-9 processes, vendor or system fixes, and general HR compliance questions.


• Develop and enhance AI-driven knowledge and triage solutions to reduce manual workload over time while maintaining high standards of accuracy, confidentiality, and regulatory compliance


• Serve as a domain expert for HR technology and compliance processes, partnering with internal teams to ensure solutions align with legal, regulatory, and organizational standards


• Provide hands‑on support for rollout of new initiatives, including digitization of personnel records, audit preparation, and resolution of compliance‑related issues, while finding opportunities to further automate and improve processes


• Track and report on automation and AI solution performance, including efficiency gains, reduction in manual effort, and service delivery improvements

Qualifications

• Expertise with:
  
  
  
  • Microsoft Power Platform, particularly Power Automate, SharePoint, and Power Apps
  
  
  • Microsoft 365 tools (including Excel, Teams, and document collaboration tools)
  
  
  • AI-enabled solutions within the Microsoft ecosystem (e.g., Copilot, Power Platform AI capabilities, or similar tools)
  
  
  • Adobe (Forms and related document automation tools)
  
  
  • DocuSign and other SaaS platforms supporting HR and workflow automation
  
  
  
  


• 3–5 years of experience in HR operations, HR technology, or process automation roles, preferably within a high-volume or shared services environment


• Demonstrated experience designing or supporting automated workflows, intake/triage processes, or case management solutions


• Solid understanding of U.S. employment laws and compliance requirements (federal and local), particularly as they relate to HR systems and processes


• Demonstrable ability to translate business or operational needs into scalable, system-based solutions


• Highly organized with the ability to manage multiple priorities, high-volume requests, and concurrent projects without sacrificing accuracy or compliance


• Excellent written and verbal communication skills, with the ability to convey complex information clearly and maintain a high level of confidentiality


• Strong presentation and stakeholder engagement skills, with experience supporting audiences across multiple levels of the organization

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Veterans Encouraged to Apply.

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Compensation Range: USD $60,800.00 - USD $84,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/8/2026.