HR Assistant - Shared Services

Wichita State University; Wichita (KS); Presencial; USD 20 000 - 29 000; Tempo integral

Resumo da oferta

Wichita State University’s Human Resources team seeks an on-site HR Assistant to support day-to-day operations, assist with payroll data and employee records, and ensure accurate, timely responses to inquiries.

You will contribute to onboarding and after-hire processes, maintaining compliance and high service standards while adapting to interruptions and changing priorities.

Qualificações

• High school diploma or equivalent.
• Six (6) months of experience in human resources, office administration, or related field.
• Provide customer service and communicate clearly both in verbal and written format.

Responsabilidades

• Assists with day-to-day operations of human resources functions within a shared services framework.
• Provides information and assistance to employees by ensuring effective communication and prompt resolution of requests.
• Collects, enters, and verifies data for payroll and employee records, reviewing documentation for accuracy and compliance.
• Supports meetings and events, including scheduling space, room setup, and preparing materials.

Conhecimentos

Customer service

Clear communication

Multitasking

Organized workflow

Attention to detail

Problem solving

HR guidelines

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Department: Human Resources

Campus Location: Wichita, KS - WSU Main Campus

Hire Type: Full Time

Pay: Beginning at $17.73/hr, adjustment dependent uponqualifications

Work Schedule: General business hours (typical M-F 8-5);work is performed on-site and in person.

Export Compliance Requirement: No export controlrequirement.

Job Story

Making an impact happens in this position in so many ways and withso many people!

Our team focuses on providing detailed and accurate service to ouruniversity partners in all aspects related to hiring, onboarding& after hire updates. This makes this position dedicated tocustomer service and problem resolution to solution focused.Downstream effects of our work impact multiple systems andpartners. We seek an individual who can identify errors others miss& ensure the team is being as accurate, effective &efficient as possible. Your day can change from standard dailytasks to switching gears into problem solving mode or addresscustomer concerns in an instant & then end with an appointmentwith an employee. The ability to move seamlessly from task to taskwhen interruptions happen, but you are not rattled by this in orderto be successful. Recovery from interruptions and regaining focusfor attention to detail is a must. This position also provides youwith variety in your day, as well as perpetual learningopportunities in the realm of HR.

Join the team who helps new employees get started on the rightfoot, transitions across the university, departments seeking us outfor guidance, & depend on us to ensure compliance with allemployment aspects at the university!

Job Summary

Assists with day-to-day operations of human resources functionswithin a shared services framework.

Essential Functions

• Provides support to staff in various functional areas byassisting with administering, monitoring, and coordinating programsand processes.
• Provides information and assistance to employees by ensuringeffective communication and prompt resolution of requests andquestions.
• Collects, compiles, enters, and verifies data for payroll andemployee records. Reviews and verifies incoming and outgoingdocumentation for completeness, accuracy and compliance.
• Assists with the development, planning and implementation ofmeetings and events which may include scheduling space, roomset-up, follow up with customers, and preparing materials, asneeded.

Job Duties

Actively engage department(s) regarding the formal hiring processesand practices at the university, ensuring they fall withincompliance &/or policy guidelines.

Review of documentation, providing guidance within systemoperations & university practices.

Carries out the daily operations of core HR functions, supportingthe hiring processes and after hire transitions. Examples include:running background checks, form completion, storage ofdocumentation, performing I-9 appointments, audit of employeeinformation, & cross checking of info provided by deptspertinent to university processes.

Ensures confidentiality and compliance with institutional policiesand other regulations governing HR. Reviews, collects and validatesdata from systems, forms, or other sources to ensureaccuracy.

Conducting yourself as a professional, ethical, & trustworthymember of HR for the university.

Develops training materials, guides, or reference documents forinternal needs or the university at large.

Triages questions and issues, determining when escalation orreferral to another HR member is appropriate.

Provide options to stakeholders/depts to operate within, steeringthem to the appropriate course of action for their needs; OR if notpossible, providing them context as to why they cannotproceed.

Required Education and Experience

• High school diploma or equivalent
• Six (6) months of experience in human resources, officeadministration, or related field.

Required License/Certifications/Training

None

Knowledge, Skills and Abilities

• Provide customer service and communicate clearly both in verbaland written format.
• Communicate with clear, concise messages while askingdeciphering & investigative questions to fully understandsituation or scenarios faced with regularly.
• Ability to multi-task, including stopping and starting tasks torespond to needs.
• Organized in working through tasks, which may be interrupted,with the ability to pick up where you left off to meetdeadlines.
• Recognize when data and processes appear different andunderstand the context the work has in a larger process.
• Understanding of the importance of details, why they need to becross checked & ensure accuracy in all aspects of work.
• Take initiative and present solutions that meet compliance,policies & process gaps, if they exist.
• Basic knowledge related to overall HR guidelines, practices,concepts or laws.

Preferred Qualifications

• Experience within Human Resources field &/or directapplication of common work in HR.
• Experience in higher education payroll, HR.

Physical Requirements

Ability to remain in a stationary position. Ability to operate acomputer and other office equipment including but not limited tophone, printers, copiers, and calculators. Ability to communicatewith others and accurately exchange information.