This position is a full time on-site position, reporting to the Chief Human Resources Officer. This individual is responsible for greeting and servicing clientele, providing administrative & office management support, coordinating with HR Business Partners on student employment and HR sponsored events. Additionally, onboarding employees with the management of required paperwork, managing required payroll and credentials.
- Provides administrative support for the department including but not limited to managing HR Team email, incoming / outgoing mail, serving visitors, employees, and prospective employment candidates.
- Serves as the office manager to maintain a clean and orderly office environment and ensure that the department needs for office supplies and equipment are supplied and in working order, such as copier/printer, office equipment, and inventory tracking. Responsible for processing of invoices.
- Serves as a point of contact and liaison with other departments, individuals, and external institutions and agencies on a range of specified issues; arranges and coordinates meetings, and oversee new hire paperwork processing. Responsible for completion of all verification of employment forms and managing the coordination of Reciprocal I9 Requests from other universities and our fully remote employees.
- Assist students with navigating university job boards and applicant tracking systems, interpreting basic eligibility requirements (including Federal Work-Study), and completing required pre-employment documentation (such as Form I-9 and tax forms).
- Track and manage 90 Review of new hires and Annual review processes.
- Assists with the coordination of special events with the HR team for the following events: Annual Employee Christmas Event, and the Annual Employee Appreciation Lunch as well as manage new hire, new addition to the family and condolence gifts.
- Oversees and maintains employee records and databases, as well as establishes and maintains employee files and records for the office.
- Coordinates and assists with maintaining the online HR portals, MyEastern, fax lines, and PA Hire.
- Assists with updating forms and other HR related documents or communication materials.
- Administer and track the employment verification, PSLF forms, certifications or correspondences for all employees, former employees and volunteers.
- Generates personnel files and coordinate a record retention system for the HR files.
- Maintain current knowledge and understanding of employment laws and mandates.
- Embodies values of caring and compassion, justice and integrity, competence and affirmation.
- Seeks to treat each member of the campus community with fairness, dignity and respect seeking a spirit of unity and harmony as we join together to achieve our common mission.
- Other duties as assigned.
- Required Bachelor’s degree and/or 1-3 years of previous office management experience (in a Human Resources setting, ideally). Prior experience in an HRIS System a plus.
- Proven administrative skills and demonstrated computer experience (Word, Excel, PowerPoint) are required.
- A strong sense of customer service and a proven ability to communicate effectively, both in written and oral form, to a broad constituency is essential.
- Explicit understanding and ensuring the requirement of confidentiality and discretion is required.
- The willingness and ability to effectively manage time in a multi-tasked, fast-paced office is required.
- Ability to work additional hours as needed to complete required work assignments.
- Ability to create, proofread and edit documents.
- Ability to establish and prioritize work assignments and use good judgement and reasoning.
- It is essential that the incumbent exhibits an understanding of and support for the evangelical Christian mission of the university.