HR Assistant - Payroll & Front Desk Support

State-of-Missour; Jefferson City (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Missouri Department of Revenue's Human Resources office seeks a frontline HR support specialist to deliver polite, accurate assistance to citizens and Revenue staff. You will handle calls, greet visitors at the HR window, distribute checks and badges, and prepare correspondence.

This role includes payroll processing in SAM II, timekeeping and employment verifications, and answering employee questions. A high school diploma and 2–4 years of related experience are required; Excel is a plus.

Qualifications

• High school diploma or equivalent required.
• 2-4 years of relevant experience, above general clerical work.
• Payroll experience in the SAM II HR system preferred.
• Microsoft Excel experience is beneficial.
• High level of professionalism and ability to maintain confidentiality.

Responsibilities

• Provide polite, accurate, and professional assistance on the phone with citizens and Revenue employees.
• Answer and direct incoming calls on the main HR phone line.
• Greet Citizens and Revenue employees at the front window of HR.
• Pick-up and distribute employee checks and badges.
• Prepare and mail, email, fax office correspondence.
• Run and provide additional support as needed.
• Process payroll using the state’s SAM II payroll system and process benefits.
• Monitor, correct, and verify timekeeping entries.
• Process employment verifications.
• Assist employees with questions.

Skills

Customer service

Phone support

Timekeeping

Payroll processing

Confidentiality

Education

High school diploma or GED

Tools

Microsoft Excel

SAM II HR system

Job description

Missouri Department of Revenue's Human Resources office seeks a frontline HR support specialist to deliver polite, accurate assistance to citizens and Revenue staff. You will handle calls, greet visitors at the HR window, distribute checks and badges, and prepare correspondence.

This role includes payroll processing in SAM II, timekeeping and employment verifications, and answering employee questions. A high school diploma and 2–4 years of related experience are required; Excel is a plus.