Human Resources Assistant- 1033009

State-of-Missour; Jefferson City (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Missouri Department of Revenue's Human Resources office seeks a frontline HR support specialist to deliver polite, accurate assistance to citizens and Revenue staff. You will handle calls, greet visitors at the HR window, distribute checks and badges, and prepare correspondence.

This role includes payroll processing in SAM II, timekeeping and employment verifications, and answering employee questions. A high school diploma and 2–4 years of related experience are required; Excel is a plus.

Qualifications

• High school diploma or equivalent required.
• 2-4 years of relevant experience, above general clerical work.
• Payroll experience in the SAM II HR system preferred.
• Microsoft Excel experience is beneficial.
• High level of professionalism and ability to maintain confidentiality.

Responsibilities

• Provide polite, accurate, and professional assistance on the phone with citizens and Revenue employees.
• Answer and direct incoming calls on the main HR phone line.
• Greet Citizens and Revenue employees at the front window of HR.
• Pick-up and distribute employee checks and badges.
• Prepare and mail, email, fax office correspondence.
• Run and provide additional support as needed.
• Process payroll using the state’s SAM II payroll system and process benefits.
• Monitor, correct, and verify timekeeping entries.
• Process employment verifications.
• Assist employees with questions.

Skills

Customer service

Phone support

Timekeeping

Payroll processing

Confidentiality

Education

High school diploma or GED

Tools

Microsoft Excel

SAM II HR system

Job description

DOR’s Vision:

To establish an environment that fosters confidence and trust by successfully utilizing technology, employing resources, and meeting customer needs

HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION:

This instrumental position in the Human Resources office will provide quality customer service to the employees of the Department of Revenue. You’ll love the strong, supportive work environment and have the opportunity to learn and grow in this position.

The Missouri Department of Revenue offers a career with generous benefits.

This description may not include all of the duties, knowledge, skills, or abilities associated with this title.

• Provide polite, accurate, and professional assistance on the phone with citizens and Revenue employees
• Answer and direct incoming calls on the main HR phone line
• Greet Citizens and Revenue employees at the front window of HR
• Pick-up and distribute employee checks and badges
• Prepare and mail, email, fax office correspondence
• Running provide additional support as needed
• Process payroll using the state’s SAM II payroll system and process benefits
• Monitor, correct, and verify timekeeping entries
• Process employment verifications.
• Assist employees with questions

QUALIFICATIONS:

• Possession of a high school diploma or proof of high school equivalency
• 2 -4 years of relevant experience, above general clerical work.
• Payroll experience in the SAM II HR system preferred.
• Microsoft Excel experience is beneficial.
• High level of professionalism and ability to maintain confidentiality

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift or time-of-service pay).

The Missouri Department of Revenue Human Resources office at [phone].