HR and People Manager

Get Staffed Online Recruitment Limited; Wendover (UT); On-site; USD 56,000 - 80,000; Full time

Job summary

Get Staffed Online Recruitment Limited seeks an experienced HR and People Manager to own the people function and head-office operations in a growing SME environment.

You'll lead HR from recruitment through development and performance management, while ensuring an organized, efficient head office with clear responsibilities across admin and business support.

Qualifications

• Strong generalist HR experience with ER case management.
• Knowledge of UK employment law and advising managers.
• Experience managing disciplinary, grievance, capability and absence processes.
• Recruitment, onboarding and performance-management experience.

Responsibilities

• Lead the day-to-day HR function, working with Directors and managers.
• Own the employee journey from recruitment to exits.
• Oversee head-office operations to keep admin and business-support teams aligned.

Skills

HR leadership

Employee relations

Performance management

Recruitment

Onboarding

Learning & development

Policies & reporting

Education

CIPD Level 5

CIPD Level 7 advantageous

Job description

HR and People Manager - Office Operations

Location: Wendover, Buckinghamshire

Employment: Full-time, Permanent

Reports to: Directors

About Them

Our client is a growing, family-owned construction, maintenance and project delivery business, working across the UK on commercial refurbishment, retail, maintenance and specialist works for a range of national clients.

As they've grown, so have their people, systems and responsibilities. They're now looking for an experienced HR professional to take genuine ownership of their people function and help them become a stronger, better organised business. This is not simply an HR administration role - they want a trusted member of the management team who can provide confident HR advice and take broader ownership of the running of their head office.

The Role

The HR and People Manager will lead the day-to-day HR function across their company. Working directly with the Directors and managers, you'll provide practical, commercially sensible advice and own the employee journey from recruitment and onboarding through to development, performance management and, where necessary, exit processes.

Alongside HR, you'll have oversight of their head-office operations, not personally completing every task, but ensuring the office is organised and effective and responsibilities are clear. They expect the role to be approximately 70-75% HR & People and 25-30% Office & Business Operations.

Key Responsibilities - HR & People

• HR Leadership: Own the HR function and be the first point of contact for managers and Directors, helping build a culture where managers manage their teams well and working on people decisions and future structure.
• Employee Relations: Confidently manage the full range of ER matters - absence, conduct, capability, grievances, disciplinaries, flexible working, probation and exits - fairly, consistently and in line with employment law.
• Performance Management: Own and develop their probation, appraisals, improvement plans and objective setting, identifying poor performance early and helping retain and develop good people.
• Recruitment & Workforce Planning: Own recruitment end to end - adverts, screening, interviews, offers and pre-employment checks - and support workforce and succession planning as they grow.
• Onboarding: Ensure every new employee receives a professional, organised introduction, coordinating contracts, policies, inductions, training and probation.
• Learning & Development: Identify skills gaps, maintain training and competency records, support progression, and help managers become better people managers.
• Policies, Compliance & Reporting: Maintain and improve HR policies, keep accurate and confidential records, keep the Directors informed of employment-law changes, and provide useful HR information (headcount, turnover, absence, appraisals, training and risks) to support decisions and flag problems early.

Key Responsibilities - Office & Business Operations

• Head Office Management: Take overall responsibility for a professional, organised and effective head office, with clear responsibilities and good communication between departments. Provide structure and direction to admin and business-support staff, identifying duplicate work and poor processes.
• Communication & Culture: Improve communication across the business, maintaining clear lines between Directors, managers, office and operational teams, and help them keep the good parts of being family-owned while building a culture of accountability, teamwork, fairness and high standards.

The Person They're Looking For

Our client is looking for someone who combines professional HR knowledge with common sense, comfortable in a growing SME where no two days are the same. You'll be confident, approachable, commercial, fair, organised, proactive and hands-on, happy being part of the business rather than running HR from the sidelines. They don't want an HR function built on paperwork, or one that prevents managers from managing; they want someone who can protect the business, treat employees fairly and help managers make sensible decisions.

• Strong generalist HR experience, including independently managing employee relations cases.
• Good working knowledge of UK employment law and experience advising managers.
• Experience managing disciplinary, grievance, capability and absence processes.
• Recruitment, onboarding and performance-management experience.
• Excellent written communication and strong organisational skills.
• Confidence working directly with senior management or business owners, handling confidential information.

Qualifications

CIPD Level 5 or equivalent experience preferred; CIPD Level 7 advantageous. They value practical HR experience highly alongside formal qualifications.

Experience within construction, facilities management, engineering, maintenance, manufacturing, property, logistics, field-based workforces or owner-managed/growing SMEs would be particularly useful, as would experience combining HR with broader business responsibilities.

Why Join Our Client?

This is a chance to take ownership of the people function within an established, growing business, with direct access to the Directors and real scope to improve systems, introduce ideas and put your own stamp on the role. For the right person, it could develop toward a broader Head of People / Head of HR position in time.