Head of HR Operations

Hyve Group; Miami (FL); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Gym membership

Private medical care

Season ticket loans

Pension scheme

Birthday day off

Job summary

Hyve Group, a global events company, is seeking a Head of HR Operations in London or Miami. You will lead a world-class HR operations team, manage payroll and benefits, and drive employee experience across UK, USA and Asia.

The role partners with the HR Director and SVP HR on annual cycles, benchmarking and rewards, while delivering data-driven insights to support talent attraction and engagement globally.

Qualifications

• Experience leading HR operations across multiple locations (UK/US/Asia).
• Proven ability to manage payroll, benefits and onboarding end-to-end.
• Strong data-driven approach with people analytics and board-ready reporting.

Responsibilities

• Lead a global HR operations team delivering end-to-end employee experiences.
• Design and update HR policies to attract talent and improve retention.
• Oversee payroll, benefits administration, onboarding, promotions, and offboarding processes.
• Ensure HR data security, compliance and governance across regions.
• Collaborate with HR Director and SVP HR on annual pay cycles, benchmarking, and benefits programs.
• Produce the monthly HR Board Report and drive HR system improvements.

Skills

HR operations leadership

Payroll management

Stakeholder management

People analytics

HRIS implementation

M&A awareness

Power BI

OKR experience

Education

Bachelor’s degree in HR or related field

Tools

Workday/HRIS

SAP SuccessFactors

Job description

Head of HR Operations

Division: Group Function

Reports to: SVP HR

Location: London or Miami, FL USA

Job status: Permanent & Full Time

The bit about us

We’re Hyve, a global events company that does things differently.

Our events deliver game-changing impact for people, businesses and beyond. That might mean winning a major contract, securing transformational investment, getting on the shelves of a giant retailer or hearing from thought leaders who are changing the future.

The purpose of every one of our events is to bring the people who power major industries together – and open a world of potential.

At the same time, we’re using our events as platforms for progress, to drive the conversation across the world’s biggest industries on crucial topics like sustainability, diversity and ethical business.

These moments can change lives. And making those connections motivates us every single day.

But creating those human connections doesn’t just happen at our events. It’s part of everyday life when you work at Hyve. There are all sorts of socials, inclusion workshops and professional development opportunities to get your teeth into. And then there are the benefits. From gym memberships to private medical care, season ticket loans to healthy pensions, we’ve got you covered in all kinds of ways. (We’ll even give you an extra day off on your birthday!)

The bit about you

First of all, whatever your background and whatever your beliefs, there’s a culture of belonging here at Hyve and everyone is welcome. The question isn’t where you are from – it’s where you want to go.

We’re a positive bunch and if you’re a “glass half full” kind of person you’ll fit right in. Our values are brilliant work, fresh thinking, rich connections, and collective buzz. And just to be clear, these aren’t just words we put on the walls and forget about. They pull everyone together and help us all produce work that we’re proud to put our names to. If that resonates with you, great: we’re on the same page.

Job Purpose

The Head of HR Operations will lead a team in providing a world-class employee experience through a seamless end-to end People operational practice across all our locations (UK, USA & Asia)

The role will have accountability for managing the HR operations team across all touch points of the entire employee lifecycle from the offer process for new hires, to onboarding, induction, pay reviews, promotions processing, payroll and benefits, job changes through to offboarding. They will work closely with the HR Director and Chief of Staff supporting through our annual cycles linked with pay ranges, benchmarking, pay reviews and delivering benefits which drive talent attraction, retention and employee engagement globally.

As part of your job, you will:

• Execute a seamless end to end HR operational service globally
• Design bold and innovative ways to use HR policies to attract talent, drive retention and employee engagement.
• Lead the HR shared service team across all office locations in ensuring we are supporting and advising our employees on all operational people matters that might come up.
• Ensure our payroll & benefits administration processes are documented, managed correctly and seamlessly.
• Lead the end to end People operational processes from onboarding of new employees, pay reviews, promotions, job changes etc.
• Lead on global HR policy development to ensure we are kept up to date and head on all changes, ensuring they reflect Hyve’s culture.
• Champion data, metrics and insights and use global HR data to enable the team to make intelligent decisions and constantly drive for best practice
• Produce the monthly HR Board Report
• Lead on HR systems to ensure the safety of our data, drive efficiency and provide the best service to our management population and employees
• Working in partnership with the SVP HR regarding the corporate governance agenda focusing on the DRR, Gender pay gap reporting and equal pay

And here’s what we’re looking for from you:

Competencies:

• Managed a HR shared service team including a payroll & benefits function
• Experience interacting with senior stakeholders (particularly at Senior Group Function level)
• Proven track record of analyzing and presenting People Analytics for a Board level audience
• Experience leading on a HRIS implementation and maintenance
• Past experience working in an PE backed/OKR environment
• Experience working in a fast paced, agile and global environment
• Advanced Microsoft skills & PowerBI
• M&A experience would be a plus but not essential

Behaviors:

• You’re proud to put your name on everything you do
• You see change as a positive
• You embrace collaboration
• You always ask yourself how you can do things better
• You make everyone feel welcome

Let us know if this sounds like you.