HR AI Transformation Specialist

iSolved HCM; Charlotte (NC); On-site; USD 110,000 - 165,000; Full time

Job summary

isolved is seeking an HR AI Transformation Specialist to drive end-to-end transformation initiatives across the HR function. Reporting to the VP of HR Operations, you will lead change management, process redesign, and the delivery of strategic programs that modernize HR capabilities, including Claude-powered workflows.

You will partner with HRIS, Finance, Legal, and business stakeholders to design integrated solutions, manage risks, and establish governance around AI adoption that aligns with

Qualifications

• Bachelor's degree or equivalent work experience required.
• 5–8 years of HR transformation, operations, or program delivery experience.
• Proven change management, design, and delivery in cross-functional environments.
• Experience aligning initiatives with stakeholder objectives and measurable outcomes.
• Experience in HR with operations, talent management, or HR technology preferred.
• Strong stakeholder influence skills and ability to drive adoption without formal authority.
• Excellent written and verbal communication for executive materials.
• Familiarity with AI tools and Claude/Anthropic platform is a plus.

Responsibilities

• Lead and deliver HR transformation initiatives from planning to implementation.
• Collaborate with HRIS, Finance, Legal and business stakeholders to create integrated plans.
• Assess impacts across HR processes, data, and roles for cohesive design.
• Apply change management to drive adoption of new processes and AI-enabled workflows.
• Develop detailed project plans, monitor risks, and report progress to leadership.
• Redesign end-to-end HR processes to improve efficiency and employee experience.
• Identify standardization opportunities to reduce fragmentation across HR teams.
• Align process design with system capabilities and Claude-powered improvements.
• Contribute to governance, tools, templates, and AI adoption policies.

Skills

Change management

HR transformation

Project management

Stakeholder management

AI tools (Claude)

Process design

Cross-functional collaboration

Executive communication

Systems thinking

Adaptability

Education

Bachelor's degree

MBA or related field

Tools

Claude platform

HRIS systems

Workflow automation

Anthropic ecosystem

Job description

Job Description

HR AI Transformation Specialist

S4

Summary/objective

Reporting to the VP of HR Operations, the HR AI Transformation Specialist supports the delivery of key transformation initiatives across the HR function. As a highly skilled specialist, this individual contributor leads end-to-end initiative delivery, driving change management, process design, and the implementation of strategic programs that modernize and enhance HR capabilities. The role also helps establish repeatable standards, practical methodologies, and adoption approaches, including the responsible use of AI tools such as Claude, that make HR more consistent, connected, and scalable over time. isolved operates as an Anthropic shop with Claude as its primary AI platform, so this role applies AI in a real enterprise environment with tools already in place.

Core Job Duties

• Lead and execute HR transformation initiatives from planning and design through implementation, delivering against defined objectives, timelines, and success metrics.
• Partner with HR functional leads, HRIS, Finance, Legal, and business stakeholders to translate priorities into actionable plans and integrated deliverables.
• Assess upstream and downstream impacts across HR processes, systems, data, and roles so initiatives are designed as part of an integrated environment rather than in isolation.
• Apply structured change management approaches to drive adoption of new processes, tools, and ways of working across the organization.
• Develop and manage detailed project plans, tracking risks, dependencies, and milestones, and communicate progress clearly to leadership.
• Analyze, redesign, and document end-to-end HR processes, identifying pain points, handoffs, and system impacts to improve efficiency, scalability, and employee experience.
• Identify opportunities for standardization and continuous improvement to reduce fragmentation across HR teams.
• Partner with HRIS and technology teams to align process design with system capabilities and practical AI-enabled improvements, including Claude-powered workflows where applicable.
• Contribute to transformation methodologies, tools, templates, and governance standards, and support governance frameworks that create visibility across initiatives, dependencies, and cross-functional impacts.
• Support the responsible and consistent use of AI within HR, including Claude, in alignment with enterprise policies, data privacy requirements, and risk considerations.
• Develop stakeholder education, training, and job aids, and build organizational capability in change adoption, process excellence, and practical AI use, including effective use of Claude across HR workflows.
  

Job Complexity

As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in creative and effective ways.

Interaction

Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures.

Supervision

Acts independently to determine methods and procedures on new assignments. Exercises initiative and judgement in completing recurring assignments. Often acts as a facilitator and team leader.

Experience

Typically requires a Bachelor's degree or equivalent work experience; and 5–8 years of related experience in HR transformation, HR operations, consulting, or program delivery.

Scope

N/A

Discretion

N/A

Minimum Qualifications

• Bachelor's degree required; advanced degree (MBA or related field) preferred but not required.
• 5–8 years of related experience in HR transformation, HR operations, consulting, or program delivery, with demonstrated ownership of initiatives from strategy through execution.
• Proven experience leading change management, process design, and transformation delivery in dynamic, cross-functional environments.
• Track record delivering integrated initiatives involving stakeholder alignment, dependency management, and measurable outcomes.
• Experience working within or closely alongside HR functions, including HR Operations, Talent Management, or HR Technology.
• Strong change management and stakeholder influence skills, with the ability to drive adoption across diverse audiences without formal authority.
• A structured problem-solver and systems thinker who connects details to the broader operating model and anticipates impacts across process, technology, data, roles, and stakeholders.
• Excellent written and verbal communication skills, including the ability to prepare executive-level materials and translate complexity into practical guidance.
• Ability to manage multiple initiatives simultaneously with strong follow-through and a bias toward closure.
• Familiarity with AI tools, including generative AI, workflow automation, or digital assistants, and their practical application in HR or business operations contexts.
• Direct experience with Claude or Anthropic's platform preferred but not required.

Physical Demands

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.

Travel Required

Yes, up to 15% domestic travel may be required.

Work Authorization

Employee must be legally authorized to work in the United States.

FLSA Classification

Exempt

Location

Office/Hybrid/Remote

Internal Job Title

HR AI Transformation Specialist

Effective Date

7/28/2026

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.