HR Administrative Specialist — Customer Support

Michigan Technological University; Houghton (MI); On-site; USD 23,000 - 29,000; Full time

Job summary

Michigan Technological University is seeking a detail-oriented HR Customer Support professional to assist daily HR functions and respond to campus inquiries. You will process forms, maintain employee files, and support audits while delivering professional service to students, faculty, and staff.

Ideal candidates have a high school diploma and at least one year of office and customer service experience, with strong communication skills and familiarity with Banner and MS Office.

Qualifications

• High school diploma or equivalent; strong written and spoken English.
• At least one year of office/clerical experience and customer service.
• Proficiency with MS Word/Excel and familiarity with Banner preferred.

Responsibilities

• Provide administrative support for daily HR functions and respond to campus inquiries.
• Process forms, route mail, manage email accounts, and track requests.
• Greet customers and maintain confidential employee files; assist with audits and reports.
• Support new Husky Orientation materials and other HR projects as needed.

Skills

Interpersonal skills

Customer service

Written communication

Oral communication

Teamwork

Ability to learn

Education

High school diploma

Tools

Banner

Microsoft Word

Excel

Job description

Michigan Technological University is seeking a detail-oriented HR Customer Support professional to assist daily HR functions and respond to campus inquiries. You will process forms, maintain employee files, and support audits while delivering professional service to students, faculty, and staff.

Ideal candidates have a high school diploma and at least one year of office and customer service experience, with strong communication skills and familiarity with Banner and MS Office.