HR Accessibility & Leave Solutions Advisor

Jobtailor; Arizona; On-site; USD 70,000 - 100,000; Full time

Job summary

Jobtailor is seeking a skilled HR Advisor to manage ADA, PWFA, and FMLA accommodations in a fast-paced environment. You will guide the interactive process, assess medical data, and determine practical solutions that balance risk and employee experience.

Partner with Legal, Employee Relations, and Leave Administration to navigate complex cases, while communicating decisions with empathy and professionalism. This role emphasizes compliance, accessibility, and strategic support for leaders and

Qualifications

• Bachelor's degree or equivalent in HR, business, or related field.
• 3–5+ years in employee relations, HR advisory, disability management, or related HR functions.
• Experience in HR Operations, HR Advisory Services, or an HR Service Center environment.
• Knowledge of workplace accommodations, disability management, leave administration, and accessibility solutions.
• Experience working with case management systems such as ServiceNow.
• Strong customer service, communication, and problem-solving capabilities.
• Experience partnering with Legal, Employee Relations, or other risk-management functions on complex issues.
• Experience interpreting and applying ADA, FMLA, PWFA, and related federal, state, and local laws.
• Experience managing complex employee cases requiring independent judgment and stakeholder consultation

Responsibilities

• Manage end-to-end accommodation and leave cases under ADA, PWFA, FMLA, and related laws.
• Document the interactive process, evaluating medical information, restrictions, job requirements, and accommodation options.
• Analyze complex and often ambiguous situations, applying sound judgment to develop practical, compliant, and business-aligned recommendations.
• Partner with Employee Relations, Legal, Leave Administration, and other stakeholders to assess legal, operational, and employee impacts.
• Serve as a trusted advisor to leaders, HR partners, and stakeholders on accommodation strategies, leave administration, and accessibility matters.
• Communicate sensitive decisions and complex information with clarity, professionalism, and empathy.

Skills

Customer service

Communication

Problem solving

Stakeholder collaboration

Education

Bachelor's degree or equivalent

Tools

ServiceNow

Job description

Jobtailor is seeking a skilled HR Advisor to manage ADA, PWFA, and FMLA accommodations in a fast-paced environment. You will guide the interactive process, assess medical data, and determine practical solutions that balance risk and employee experience.

Partner with Legal, Employee Relations, and Leave Administration to navigate complex cases, while communicating decisions with empathy and professionalism. This role emphasizes compliance, accessibility, and strategic support for leaders and