HQ Mid Desktop Engineer

General Dynamics Information Technology; Alexandria (VA); On-site; USD 42,000 - 66,000; Full time

Job summary

General Dynamics Information Technology is seeking a Deployment Technician to support laptop refresh projects, asset deployment, and modernization initiatives for government facilities and remote users. Responsibilities include deploying, configuring, and testing IT equipment, coordinating shipments, maintaining inventory, and working with cross-functional teams to ensure smooth deployments.

Candidates should have 1–3 years in IT deployment or related fields, strong organization, and the ability

Qualifications

• 1–3 years in IT deployment, desktop support, inventory, logistics, or asset management
• Strong organization, attention to detail, and communication skills
• Ability to work independently and in a fast‑paced environment
• Able to lift, move, and package IT equipment

Responsibilities

• Deploy, install, and configure IT equipment for onsite users
• Set up laptops, monitors, docking stations, printers, and peripherals
• Perform basic troubleshooting, testing, and cable management
• Scan/process documentation for asset tracking accuracy
• Prepare/test laptops for remote users and coordinate shipments
• Maintain inventory through scanning and data entry
• Recover legacy equipment and process returns for redeployment or disposal
• Support refresh projects, office moves, and new‑hire setups
• Coordinate across deployment, warehouse, inventory, QC, and support teams
• Maintain organized staging/storage areas
• Deliver professional customer service and follow asset management procedures

Skills

Windows laptops

Imaging

Deployment

Hardware setup

Asset management

Microsoft Office

Barcode scanners

Education

High School Diploma or GED

Associate degree in IT or related field

CompTIA A+ or HDI certification

Tools

Imaging software

Asset management systems

Barcode scanners

Job description

Deployment Technician

We’re seeking a Deployment Technician to support laptop refresh projects, asset deployment, and technology modernization initiatives. This role involves deploying, installing, configuring, and supporting Government Furnished Equipment (GFE) such as laptops, monitors, docking stations, printers, and peripherals for onsite and remote users. The technician will work closely with deployment, inventory, warehouse, and support teams to ensure efficient delivery, installation, recovery, and asset accountability.

Schedule: Rotating morning/evening shifts based on operational needs. Occasional overtime and weekend support during large deployment efforts.

Key Responsibilities

• Deploy, install, and configure IT equipment for onsite users
• Set up laptops, monitors, docking stations, printers, and peripherals
• Perform basic troubleshooting, testing, and cable management
• Scan/process documentation for asset tracking accuracy
• Prepare/test laptops for remote users and coordinate shipments
• Maintain inventory through scanning and data entry
• Recover legacy equipment and process returns for redeployment or disposal
• Support refresh projects, office moves, and new‑hire setups
• Coordinate across deployment, warehouse, inventory, QC, and support teams
• Maintain organized staging/storage areas
• Deliver professional customer service and follow asset management procedures

Qualifications

• 1–3 years in IT deployment, desktop support, inventory, logistics, or asset management
• Strong organization, attention to detail, and communication skills
• Ability to work independently and in a fast‑paced environment
• Able to lift, move, and package IT equipment

Technical Skills

• Experience with Windows laptops and desktop environments
• Knowledge of imaging, deployment, configuration, and hardware setup
• Proficiency with Microsoft Office Suite
• Experience with asset management systems and barcode scanners preferred
• Basic troubleshooting for laptops, monitors, printers, and peripherals

Education & Certifications

• High School Diploma or GED required
• Associate degree in IT or related field preferred
• CompTIA A+, HDI, or similar certification preferred

GDIT Is Your Place:

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities

Support: An internal mobility team focused on helping you achieve your career goals.

Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.

Community: Award-winning culture of innovation and a military-friendly workplace.

Own Your Opportunity

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.