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ManpowerGroup’s Experis team seeks a Network Resident Engineer in Charlotte, NC to provide day-to-day post-sales support for production and pre-production networks. You will troubleshoot complex Juniper-based environments, drive root-cause analysis, and lead critical incident management across large IP/MPLS infrastructures.
You will manage Juniper JTAC cases, mentor teams, and deliver workshops on configuration, monitoring, and automation using Python and PyEZ to improve operational workflows.
Charlotte, North Carolina W2 only - No C2C/C2H - No sponsorship available at this time.
Provide day-to-day post‑sales operational support for production and pre‑production network environments, ensuring high availability and operational excellence. Troubleshoot complex hardware, software, and network issues across large‑scale IP/MPLS infrastructures, driving root cause analysis and corrective actions.
Open, manage, and drive Juniper JTAC cases to resolution, coordinating with engineering, operations, and leadership during escalations and critical incidents.
Support network information‑gathering workshops and become familiar with organizational structures, engineering standards, and operational procedures.
Lead technology and operations workshops, produce clear written reports on network health and remediation activities, and train teams on configuration, monitoring, and day‑to‑day operation of Juniper platforms.
5+ years of hands‑on design, deployment, and operational experience in large‑scale service provider or MSO networks. Strong experience with JUNOS CLI and large‑scale hands‑on experience with MX, QFX, EX, ACX, and PTX platforms.
Strong understanding of service provider networking technologies, including TCP/IP and MPLS fundamentals; routing protocols (OSPF, IS-IS, BGP, MPLS-TE, RSVP, LDP); IPv4/IPv6; BGP routing policy and peering; and VPN technologies (L3VPN, VPLS, MVPNE).
Hands‑on experience with scripting, including Python and Juniper PyEZ, plus the ability to design automation solutions that integrate with existing operational workflows.
Excellent communication skills during high‑pressure outage or escalation scenarios, with the ability to present complex technical topics to engineering, operations, and executive audiences.
Work onsite as a Resident Engineer, partnering directly with Network Engineering, Architecture, and Operations teams.
Build deep technical expertise in Juniper products deployed across large‑scale service provider networks.
Drive proactive and reactive operational support, design guidance, and best‑practice recommendations that improve network stability and scalability.
Contribute to automation initiatives by writing and supporting Python‑based tools for configuration validation, health checks, and troubleshooting.
Grow through structured professional development programs and career pathways aligned with your goals.
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast‑changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.