HPD SET ASIDE MANAGER

NYC Department of Social Services; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

NYC Department of Social Services is seeking an Administrative Director of Social Services NM-I to manage the HPD packet review team and ensure accurate processing of housing subsidies. The role includes supervising staff, liaising with HPD, HRA, DHS, NYCHA, and shelter providers to move families to permanent housing.

The position emphasizes data-driven reporting, collaboration across agencies, and maintaining safeguards for program participants receiving City FHEPS and related subsidies.

Qualifications

• Bachelor's degree and four years of progressively responsible experience in social services or a related field.
• One year of administrative or managerial experience in a large governmental agency is preferred.

Responsibilities

• Oversee day-to-day operations of HPD Packet review team.
• Ensure accuracy of HPD packets and housing subsidies in CARES/HPD systems.
• Supervise staff and coordinate with HPD, HRA, DHS, NYCHA and shelter providers.
• Prepare dashboards and reports for senior/executive staff on placement activities and outcomes.
• Coordinate transportation of clients from shelter to permanent housing and manage related contracts.

Skills

Leadership

Team management

Staff supervision

Collaboration

Education

Bachelor's degree

Job description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121)

The Human Resources Administration (HRA) is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. As the largest local social services agency in the country, HRA helps more than three million New Yorkers annually through the administration of more than 15 major public assistance programs.

The Human Resources Administration (HRA) is recruiting for one (1) Administrative Director of Social Services NM-I to function as a HPD Set Aside Manager, who will:

• Be responsible for overseeing the day-to-day work operations of the HPD Packet review team.
• Stand accountable for families, including HPD housing options which include Middle Income Units (MIU) Augmented, set asides and New Constructions.
• Troubleshoot issues with Landlords documentation, HPD inspections. Serve as a liaison with various Agencies including HPD; HRA and DHS contracted shelter.
• Work closely with the Management Offices and HPD to ensure that the DHS program participants have the appropriate rental subsidies such as City FHEPS and SOTA. Provide quality assurance of all HPD packet submissions to HRA. Oversee the releasing of payments made by HRA to Landlords and management Offices for HPD units filled.
• Supervise staff and assist the unit with processing HPD Augmented packages to move families to permanent housing.
• Ensure completed packets for check requests are processed and submitted for all housing subsidies. Maintain the HPD database and produce several reports and trackers, as necessary.
• Manage and oversee the reconciliation of Client exits to ensure that the clients are coded with the correct exit codes in CARES.
• Manage and oversee all NYCHA placements in CARES within DHS and act as a liaison with NYCHA.
• Conduct ongoing regular meetings and collaboration with Unit Staff/Supervisors. Facilitate training sessions on procedures and address areas of concern. The goal is to continuously improve staff performance and maintain a high level of productivity.
• Oversee and Monitor, the submission of requests from shelter providers to Move and arrange Transportation of clients from shelter and into permanent housing. Oversee and monitor the TraveL Assistance Program and Manage existing Contracts and expenditures for such Programs.
• Generate regular reports for senior and executive staff, presenting insights and recommendations based on data analysis. Keep stakeholders informed about placement activities and outcomes.

Hours/Schedule: Monday - Friday, 9am-5pm

ADMINISTRATIVE DIRECTOR OF SOC - 1005C

Minimum Qualifications

• A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
• Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

Preferred Skills

• Strong leadership and team-management skills, with the ability to supervise, train, and motivate staff. - Excellent knowledge of HPD, HRA, DHS, NYCHA, and related housing programs - Ability to collaborate effectively with multiple government agencies, management offices, and shelter providers.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual\'s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.