HPC Research Facilitator III (Remote) - WashU IT

UNKNOWN; Iowa (LA); Remote; USD 66,000 - 113,000; Full time

Job summary

Washington University in St.Louis is seeking a Research Computing Facilitator to assist researchers in leveraging advanced computing, data systems, and software across disciplines, with emphasis on human health. You will provide direct user support and participate in project development and research activities.

Responsibilities include supporting complex data workflows, OS/software/hardware provisions for research, collaboration with engineers, and performing security analyses to protect data.

Qualifications

• Bachelor’s degree or equivalent combination of education and/or experience.
• 4 years in a High Performance Computing environment.
• Experience with Linux-based workflows and scripting in Python or R.

Responsibilities

• Provides support to researchers and students on complex data workflows and debugging performance issues.
• Supports researchers on operating systems, software installation/maintenance and hardware for research projects.
• Collaborates with engineers to identify complex data, hardware or software components.

Skills

Infrastructure Deployment

Software Development

Statistical Software Packages

Education

Bachelor’s degree or equivalent combination of education/experience

Tools

Docker

Singularity

Version control

CI/CD

Job description

Location Remote, US Scheduled Hours 40

Position Summary

WashU’s Research Infrastructure Services (RIS) is seeking a Research Computing Facilitator to support researchers in leveraging advanced computing, data systems, and software to conduct cutting‑edge research across a broad range of disciplines, with a particular focus on human health. This facilitation includes direct user support as well as broader participation in project development and research activities.

Primary Duties & Responsibilities

• Provides support to scientific researchers and students on complex data workflows, debugging application performance and improving research workflows.
• Supports researchers and students on existing complex University operating systems, software installation/maintenance and hardware to ensure research project success.
• Collaborates with engineers and developers to identify complex system data, hardware or software components.
• Performs complex security analyses of computing systems to ensure data protection.
• Develops multiple complex project plans to provide timely and accurate technical support to research end‑users.
• Performs other duties as assigned.

Working Conditions

• Job Location/Working Conditions Normal office environment
• Physical Effort Typically sitting at desk or table
• Repetitive wrist, hand or finger movement
• Ability to move to on and off‑campus locations
• Equipment Office equipment

Required Qualifications

• Education: Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
• Certifications/Professional Licenses: No specific certification/professional license is required for this position.
• Work Experience: High Performance Computing Environment (4 Years)
• Skills: Infrastructure Deployment, Software Development, Statistical Software Packages
• Driver’s License: A driver’s license is not required for this position.

Preferred Qualifications

• Experience with computational research relating to human health (e.g., genomics, medical imaging).
• Experience with creating and using virtual machines and software containers (with, e.g., Docker, Singularity, or a similar tool), and/or creating workflows using these tools.
• Experience in developing research‑focused software applications, particularly using modern software development tools such as version control and continuous integration.
• Experience with developing data analysis and/or data management pipelines in high‑level scripting languages.
• Experience with the management or coordination of research software development projects, particularly in an open source/community context.
• Experience using machine learning and/or artificial intelligence techniques to solve scientific problems (including, e.g., the use of common tools such as PyTorch, TensorFlow, Keras, scikit‑learn, Hugging Face).
• Training in, or professional experience contributing toward, the development of skills such as research facilitation, conflict negotiation, communication, teamwork, leadership, and/or project management in the context of multidisciplinary research teams.
• Experience with proposal development and/or coordination.
• Strong technical and problem‑solving skills, including Linux command line experience and programming experience with a modern language such as R, Python, or C++.

Preferred Qualifications (continued)

• Education: No additional education unless stated elsewhere in the job posting.
• Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.
• Work Experience: No additional work experience unless stated elsewhere in the job posting.
• Skills: Communication, Computational Analysis, Coordinating Services, Cross‑Departmental Collaboration, Database Systems, Data Flows, Data Science, High Performance Computing (HPC), Informatics, Information Systems, Network Systems, Python (Programming Language), R Code, Skill Development, SPSS Data Analysis, Stata, Storage Systems, System Virtualization, University Education, Users Training

Grade G13 Salary Range

Salary Range $65,900.00 – $112,700.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314‑935‑1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre‑Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre‑employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U‑Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St.Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section503 of the Rehabilitation Act of1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of1974 (VEVRAA), as amended.

Q: Can I create a job alert to notify me when jobs of interest are posted?

A: Yes! After you create a Candidate Home account, you can set up and manage job alerts to be sent to you either daily or weekly, according to the filters you select. You will need to opt in to communications from WashU when you set up your first alert and will only receive alerts for jobs posted after the alert has been created. Set alerts today so you do not miss any new opportunities!

About Washington University in St.Louis

Washington University in St.Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well‑being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work‑life balance and support to learn, grow and make an impact at WashU, the community and the world.

Useful Links

Who We Are Human Resources Benefits Living in St.Louis Frequently Asked Questions Accommodation If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314‑935‑1149 and leave a voicemail with the nature of your request.

Regulatory Postings

Know Your Rights: Workplace Discrimination is Illegal Poster (English; Spanish)