HPC/AI Systems Service Process Improvement Engineer Intern

Hewlett Packard Enterprise Development LP; Illinois; On-site; USD 48,000 - 56,000; Full time

Job summary

Hewlett Packard Enterprise Development LP is seeking an HPC/AI Systems Service Process Improvement Engineer Intern to work onsite in Illinois. You will support CI process creation, documentation, and improvements while collaborating with site teams and AI/CoPilot tooling to automate workflows.

You will pursue a relevant bachelor’s degree and gain hands-on experience with compute hardware, storage, and network components through structured learning and team projects.

Qualifications

• Pursuing a Bachelor’s degree in Industrial, Manufacturing, or a related technical field.
• Familiarity with AI (CoPilot and GitHub) for process automation.

Responsibilities

• Review and execute CI process creation and modification in assigned areas.
• Collaborate with team using in-person and digital communications; assist with hardware/system installation as needed.
• Support senior team members on technical projects and troubleshoot issues.

Skills

HPC interest

Communication

Problem solving

Time management

Team collaboration

Education

Bachelor’s degree in Industrial/Manufacturing

Tools

GitHub

CoPilot

Job description

HPC/AI Systems Service Process Improvement Engineer Intern

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Job Family Definition: Students or recent graduates of college, university, or other accredited academic programs, pursuing diplomas or degrees (Associate, Bachelor’s, Master’s, or PhD) in any field. Assists in various tasks aligned with their field of study, including research, collaboration on team initiatives and projects, problem-solving, and creative thinking to gain hands‑on experience and develop professional skills. Includes internships, research roles, visiting scholar positions, or other program‑related opportunities.

Responsibilities:

• Work closely with Site Team and ATA (Americas Tech Advisor) to review and execute CI (Continuous Improvement) process creation and modification in the following areas: Case Mgmt Site Process Alignment Documented Processes Process Gaps Contracts Revenue KPIs/Metrics
• Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack Occasionally assist with hands‑on hardware and system installation activities when needed
• Review tickets for hardware actions needed and claim for action
• Interact with ticket system to document actions taken and pass ticket to next step
• Complete training on specialized compute hardware, network, and storage components
• Read system documentation and diagrams to identify specified components within system
• Collaborate with team members using face-to-face, phone, and online communication including email, Teams, and Slack
• Operate hand tools and low‑power tools (e.g. battery power screwdriver)
• Select proper tools and maintain tools in organized way on site
• Lift and move parts and equipment up to 50 lbs individually and up to 75 lbs with another person
• Occasionally operate pallet jack to move inventory from one place to another within site (for equipment with no operator’s license required)
• Occasionally assist with system installation activities Interface with parts inventory manager if applicable
• Support senior team members on assigned technical projects as determined by the business unit.
• Help identify and troubleshoot technical issues, providing support and suggesting solutions.
• Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues.
• Actively engage in learning about new technologies and methodologies relevant to work.
• Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner.

Education & Experience:

Currently pursuing a Bachelor’s degree in Industrial, Manufacturing, or a related technical field. Familiarity with utilization of AI (CoPilot and GitHub) for process automation

Knowledge & Skills:

• Strong interest in high‑tech HPC and a passion for learning.
• Excellent communication and interpersonal skills.
• Strong problem‑solving and analytical skills.
• Time management skills and working with strict deadlines.
• A collaborative, solution‑focused mindset, and overall sense of urgency.

Impact/Scope:

University students actively enrolled in a university/college/institution pursuing a Bachelor’s degree in a technical area of study, and who typically works during school breaks and then returns to their university. While this applies to most interns, there may be opportunities for full‑time students to work as part‑time interns during the school year in some countries.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You:

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let’s Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates #interns

Job: Administration Job Level: N/A

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – United States of America: Hourly Salary USD 35.00 - 41.00 in Illinois The listed salary range reflects base salary. Variable incentives may also be offered. Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer.

We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Equal Employment Opportunity is the Law

Equal Employment Opportunity is the Law - Supplement E-Verify (US & PR only) HPE is an E-Verify employer. E-Verify is an Internet‑based system that compares information from an employee's Form I‑9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Equal Opportunity Employer (EEO)

Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law. If you’d like more information about your EEO right as an applicant under the law, please click here: Know Your Rights.

Equal Employment Opportunity is the Law

Equal Employment Opportunity is the Law - Supplement E-Verify (US & PR only) HPE is an E‑Verify employer.

Disclosure of Sensitive Personal Data

Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.