HPC/AI Hardware Technical Deployment Specialist

Hewlett Packard Enterprise; Bakersfield (CA); Remote; USD 74,000 - 151,000; Full time

Job summary

Hewlett Packard Enterprise is seeking a HPC/AI Hardware Technical Deployment Specialist to join a remote-first team. You will install and deploy HPC systems at customer sites across North America, ensuring proper rack/stack, cabling, power up, health checks, and documentation.

This role requires US citizenship, up to 70% travel, and is remote with occasional on-site work; a US federal clearance is a plus but not required.

Qualifications

• 2+ years of technical experience and an Associate Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience.

Responsibilities

• Install and deploy HPC systems in customer locations across North America.
• Rack/stack, cabling, and power-up of hardware per SCHD specs.
• Run health checks, troubleshoot issues, and resolve HW fallout.
• Participate in system acceptance and documentation of tasks.
• Order, return, and manage parts on site per policies.
• Analyze and resolve issues across servers, storage, and networking.
• Support operational management and escalate blockers to enable delivery.
• Document tasks and technical outlines for handoffs.
• Follow HPE travel policies and procedures.

Skills

Hardware installation

Data center ops

Fiber/Copper cabling

Servers/Storage/Networking

ESD procedures

Cross-functional teamwork

Documentation

Communication

Lifting ability

Education

Associate Degree in CS or related

Job description

HPC/AI Hardware Technical Deployment SpecialistThis role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.Our culture thrives onfinding new and better ways to accelerate what’s next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

Work as part of a team to install and deploy small, medium and large-scale high-performance computing systems in various customer locations in North America.

US Citizenship required

Remote position with travel required 70% of the time

US Federal clearance a plus but not required

Tasks and responsibilities include, but are not limited to:

• Responsible for rack/stack, connecting and cabling system according to point-to-point cabling maps and SCHD specifications.

• Power up, validate and run health checks on HW, troubleshooting and working to correct any issues.

• Participate in system acceptance, working to resolve any HW fallout on the system.

• Responsible for ordering, returning and managing parts while onsite and following all parts handling policies and procedures.

• Analyze, troubleshoot, and resolve issues including HPE Enterprise systems, servers, storage, and networking.

• Demonstrate hands-on practical knowledge of systems and policies.

• Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of HPC/datacenter support activities.

• Provide appropriate documentation of tasks and activities and technical outlines.

• Responsible for following all HPE Travel Policies and Procedures.

Skills and Requirements:

• Ability to quickly learn and pick up hardware technical requirements as it relates to installation, troubleshooting and break-fix.

• Understanding of a Data Center IT Operations environment.

• Experience with fiber optic and/or copper cables; able to label, bundle, run and understand point to point mappings.

• Experience and understanding of servers, storage, networking in an Datacenter environment.

• Able to proficiently perform data center support tasks with little guidance.

• Possess strong mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.

• Demonstrates a strong team mentality; able to work well with multiple cross functional groups.

• Strong organizational skills; ability to manage multiple projects and administrative tasks that align within each.

• Professional written and verbal communication skills.

• Attention to detail with a focus on customer satisfaction.

• Ability to lift 50 lbs.

• Ability to stand on ladders.

• Ability to stand for long periods of time.

• Ability to operate manual and power hand tools.

Education & Experience:

• 2+ years of technical experience and a Associates Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience.

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Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

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Job:

Services

Job Level:

TCP_02

The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.

United States of America: Annual Salary USD 69,200 - 130,400 in Colorado // 74,300 - 150,500 in California

The listed salary range reflects base salary. Variable incentives may also be offered.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

The estimated job application period closure is January 25 2027; this timeline is provided for transparency and internal planning purposes.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.