HP NonStop Infra SME — Remote 24x7 Ops

Cognizant; Providence (RI); Remote; USD 99,000 - 115,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is hiring an HP NonStop Infrastructure Engineer to provide L2/L3 production support for mission-critical NonStop environments in a remote USA setting. The role focuses on Guardian/OSS administration, Pathway/TMF, SQL engines, and automation using TACL, NetBatch, NSScheduler, and JAMS.

You will troubleshoot complex infrastructure, perform RCA, and work with multiple teams to ensure availability across data centers and drive resilience and performance improvements.

Qualifications

• 5+ years of hands-on HP NonStop (Tandem) experience.
• 5+ years of Guardian OS and/or OSS administration and support.
• Strong hands-on knowledge of Pathway and TMF.
• Strong experience with SQL/MP and/or SQL/MX.
• Experience with HP NonStop monitoring and diagnostic tools (EMS, MEASURE, PTrace).
• Experience troubleshooting NonStop subsystems (Expand, Spooler, batch-processing).
• Experience supporting 24x7 production environments and incidents.
• Understanding of high availability, fault-tolerant infrastructure, capacity management, disaster resilience.
• Incident troubleshooting, problem management, and RCA experience.
• Automation scripting with TACL; exposure to NetBatch, NSScheduler, JAMS.
• ITIL-based incident, problem, change management (CAB-controlled changes).
• Strong documentation and cross-functional collaboration skills.

Responsibilities

• Provide L2/L3 production and infrastructure support for HP NonStop (Tandem) systems in a 24x7 environment.
• Install, configure, administer, maintain, patch, and upgrade Guardian and OSS environments and components.
• Monitor health, performance, capacity, and availability with EMS, MEASURE, and PTrace.
• Troubleshoot complex infrastructure and production issues involving Pathway, TMF, SQL/MP, and SQL/MX.
• Perform RCA for incidents and implement preventive measures.
• Support availability, fault tolerance, stability, and disaster resilience across data centers.
• Collaborate with application teams on performance tuning and capacity considerations.
• Plan system changes, upgrades, patches, and deployments per ITIL/CAB processes.
• Develop automation for recurring tasks using TACL, NetBatch, NSScheduler, JAMS.
• Participate in incident resolution, releases, upgrades, and projects with cross-functional teams.
• Maintain accurate technical documentation and runbooks.

Skills

HP NonStop

Guardian OS

Pathway

TMF

SQL/MP

SQL/MX

EMS

MEASURE

PTrace

24x7 Production

RCA

ITIL

CAB Change Mgmt

TACL

NetBatch

NSScheduler

JAMS

Tools

TACL

NetBatch

NSScheduler

JAMS

Job description

Cognizant is hiring an HP NonStop Infrastructure Engineer to provide L2/L3 production support for mission-critical NonStop environments in a remote USA setting. The role focuses on Guardian/OSS administration, Pathway/TMF, SQL engines, and automation using TACL, NetBatch, NSScheduler, and JAMS.

You will troubleshoot complex infrastructure, perform RCA, and work with multiple teams to ensure availability across data centers and drive resilience and performance improvements.