HP Amplify Program Support Consultant (Fully Remote)

HP; United States; Hybrid; USD 70,000 - 100,000; Full time

Job summary

HP Amplify program partner learning specialist role seeks a proactive coordinator to guide certification and training journeys for business partners. You will be the primary contact for learning support and work with cross-functional teams to resolve challenges.

This position emphasizes process improvement, tracking training progress, maintaining documentation, and contributing to global projects, with a collaborative, flexible environment and opportunities for global exposure.

Qualifications

• Three-plus years in learning operations, customer support, or partner enablement.
• Proficiency in Microsoft 365, LMS, and support tools.
• Strong communication and stakeholder management skills.

Responsibilities

• Serve as primary point of contact for partner learning support and certification guidance.
• Resolve complex learning challenges and coordinate with cross-functional teams.
• Manage partner inquiries and ensure service-level compliance.
• Track training progress and maintain support documentation.
• Identify process improvements and contribute to global projects.

Skills

Learning operations

Customer support

Partner enablement

Stakeholder management

Cross-functional collaboration

Tools

Microsoft 365

LMS

Support tools

Job description

• Serve as primary point of contact for partner learning support and certification guidance.
• Resolve complex learning challenges and coordinate with cross-functional teams.

Key Responsibilities:

• Manage partner inquiries and ensure service-level compliance.
• Track training progress and maintain support documentation.
• Identify process improvements and contribute to global projects.

Requirements:

• Three-plus years in learning operations, customer support, or partner enablement.
• Proficiency in Microsoft 365, LMS, and support tools.
• Strong communication and stakeholder management skills.

HP

The hiring partner supports the HP Amplify program, helping business partners navigate learning programs, certification requirements, and training platforms. It offers a collaborative, flexible work environment with global exposure and continuous learning opportunities.