Housing Voucher Case Manager (55871)

HEALTH SOLUTIONS; Pueblo (CO); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Generous benefits

Retirement plan

Flexible schedule

Wellness program

Job summary

Health Solutions is seeking a Housing Voucher Administrator in Pueblo, CO to support tenants in accessing services and navigating HUD/DOH requirements. You will manage a caseload of voucher recipients, coordinate with landlords, and ensure timely admissions, issuance, and annual inspections.

The role involves community-based work, reporting to Community Response leadership, and a strong emphasis on compliance and client support in a multi-agency setting.

Qualifications

• High school diploma or equivalent is required.
• Administrative support experience is preferred.
• Must have a valid Colorado driver's license and reliable transportation.
• Computer proficiency and basic software skills required.

Responsibilities

• Voucher case management services for voucher recipients.
• Complete new admissions/lease-ups.
• Voucher issuance and coordination with landlords.
• Report to HUD/DOH as a partnered agency with the State of Colorado.
• Complete annual recertifications and inspections.
• Maintain compliant records and perform related duties.

Skills

Administrative support

Computer proficiency

Valid Colorado Driver License

Education

High school diploma or equivalent

Bachelor’s degree in related field

Job description

Job Details: Job Location: Montebello - Pueblo, CO 81001, Position Type: Full Time, Education Level: High School, Salary Range: $17.45 - $18.34 Hourly, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Health Care, Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

We’ve got a great opportunity for a Housing Voucher Administrator to join the Housing Team under the Community Response team at 1304 Chinook Lane in Pueblo, CO.

What You’ll Be Doing

As a Housing Voucher Administrator in the Housing team, you would play a significant role in helping tenants access services and resources and take the next step to wellness. The Housing Voucher Administrator maintains a caseload consisting of multiple types of voucher recipients and can complete Housing and Urban Development/Department of Housing (HUD/DOH) requirements for housing vouchers. This position will provide services in tenant’s homes, in conjunction with services at Health Solutions, and at other locations in the community that provide a setting of natural support for the tenant. This position will report under the administrative supervision of Community Response Leadership.

RESPONSIBILITIES: Specifically, the Housing Voucher Administrator is responsible for:

• Voucher case management services for voucher recipients
• Complete new admissions/lease-ups
• Voucher issuance
• Work directly with landlords for maintenance and/or repair of property
• Report directly to the Department of Housing/Department of Local Affairs as we are a partnered agency with the State of Colorado.
• Complete recertifications each year to include inspections of the property.
• Complete interims (voucher changes)
• Hold tenant conferences for housing violations.
• Be knowledgeable of Fair Housing practices
• Work directly with landlords to ensure payments are made to them from the state of CO on the tenants’ behalf including protected financial information, beginning and stopping payments accordingly.
• Will make appropriate departmental referrals to Health Solutions for tenant to address any mental health; and/or substance use needs, as well as linking clients to community resources.
• Completes Housing Quality Standard housing inspections to ensure housing structure and functions meet HUD/DOH housing guidelines.
• Keeps accurate, complete, and up-to-date records within compliance with Health Solutions and HUD/DOH standards.
• Perform other job-related duties assigned by the Director or his/her designee.

Physical requirements include the following:

• Requires standing, sitting, driving, and walking for prolonged periods of time.
• Occasionally lifts and carries items up to twenty pounds.
• Requires working under stress in emergency situations.
• Requires normal range of hearing and eyesight to record data electronically and communicate with clients.
• Occasional exposure to communicable diseases and bodily fluids
• Requires occasional driving in adverse weather conditions.
• Requires frequent use of hands and fingers to operate a computer keyboard and mouse.

What You’ll Like About Us

• Competitive pay $17.45 - $18.34 Hourly (Dependent on experience, certification and shift)
• Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness program
• Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
• HS Funded: EAP, LifeLock, Direct Path, Life and AD&D, LTD
• Retirement 403(b) with employer match up to 6%
• Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits, and pet insurance
• Childcare
• Flexible work schedule
• Employee recognitions and celebrations
• Warm and friendly work environment in which staff respect and learn from one another

Qualifications: What we’re looking For—The Must-Haves

• High school diploma or equivalent
• Administrative support experience
• Valid Colorado Driver License, good driving record, and access to transportation is readily available during working hours required.
• Computer proficiency required.

What we’d Like to See in you—the Nice-to-Haves

• Bachelor’s degree in social work, Psychology, or a closely related field required
• Experience successfully working in multi-disciplinary teams
• Experience working with adults who have severe and persistent mental illness
• Experience providing case management services to adults, and community systems navigation
• Can demonstrate an understanding of HUD/DOH rules and regulations
• Elite Emphasis Software knowledge
• Enterprise (earned) Income Verification knowledge
• Experience working with co-occurring disorders
• Spanish language skills

Health Solutions expects all staff to

• Adapt to change in the workplace and use change as an opportunity for innovation and creativity.
• Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, and demonstrate consistent follow through.
• Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work.
• Inspire and model collaborative teamwork and Human Kindness; and
• Demonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.

Must already be authorized to work in the US; sponsorships not available.

Closing Date:01/31/2027EOE, M/F