Housing Voucher Case Manager

Health Solutions; Pueblo (CO); On-site; USD 50,001,000 - 60,743,000; Full time

Benefits offered by this job

Paid holidays

Generous PTO

EAP

Tuition reimbursement

Retirement 403(b) with employer match

Job summary

Health Solutions is seeking a Housing Voucher Administrator to join the Housing Team in Pueblo, CO. You will manage voucher caseloads, work with landlords, and ensure HUD/DOH compliance while coordinating services in clients’ homes and community settings.

The role involves housing inspections, recertifications, and reporting, with emphasis on documentation accuracy and collaboration with cross-functional teams within Health Solutions.

Qualifications

• High school diploma or equivalent required.
• Administrative support experience required.
• Valid Colorado Driver License and reliable transportation required.
• Computer proficiency required.

Responsibilities

• Manage voucher caseload and complete HUD/DOH requirements for housing vouchers.
• Conduct new admissions/lease-ups and voucher issuance.
• Coordinate with landlords for property maintenance and payments.
• Perform annual recertifications and property inspections; maintain thorough records.

Skills

Administrative support

Valid Colorado Driver License

Computer proficiency

Spanish language skills

Education

High school diploma or equivalent

Bachelor’s degree in related field

Job description

Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.We’ve got a great opportunity for a Housing Voucher Administrator to join the Housing Team under the Community Response team at 1304 Chinook Lane in Pueblo, CO.What You’ll Be DoingAs a Housing Voucher Administrator in the Housing team, you would play a significant role in helping tenants access services and resources and take the next step to wellness. The Housing Voucher Administrator maintains a caseload consisting of multiple types of voucher recipients and can complete Housing and Urban Development/Department of Housing (HUD/DOH) requirements for housing vouchers. This position will provide services in tenant’s homes, in conjunction with services at Health Solutions, and at other locations in the community that provide a setting of natural support for the tenant. This position will report under the administrative supervision of Community Response Leadership.RESPONSIBILITIES: Specifically, the Housing Voucher Administrator is responsible for:Voucher case management services for voucher recipientsComplete new admissions/lease-upsVoucher issuanceWork directly with landlords for maintenance and/or repair of propertyReport directly to the Department of Housing/Department of Local Affairs as we are a partnered agency with the State of Colorado.Complete recertifications each year to include inspections of the property.Complete interims (voucher changes)Hold tenant conferences for housing violations.Be knowledgeable of Fair Housing practicesWork directly with landlords to ensure payments are made to them from the state of CO on the tenants’ behalf including protected financial information, beginning and stopping payments accordingly.Will make appropriate departmental referrals to Health Solutions for tenant to address any mental health; and/or substance use needs, as well as linking clients to community resources.Completes Housing Quality Standard housing inspections to ensure housing structure and functions meet HUD/DOH housing guidelines.Keeps accurate, complete, and up-to-date records within compliance with Health Solutions and HUD/DOH standards.Perform other job-related duties assigned by the Director or his/her designee.Physical requirements include the following:Requires standing, sitting, driving, and walking for prolonged periods of time.Occasionally lifts and carries items up to twenty pounds.Requires working under stress in emergency situations.Requires normal range of hearing and eyesight to record data electronically and communicate with clients.Occasional exposure to communicable diseases and bodily fluidsRequires occasional driving in adverse weather conditions.Requires frequent use of hands and fingers to operate a computer keyboard and mouse.What You’ll Like About UsCompetitive pay $17.45 - $21.21 Hourly (Dependent on experience, certification and shift)Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness programInsurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.HS Funded: EAP, LifeLock, Direct Path, Life and AD&D, LTDRetirement 403(b) with employer match up to 6%Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits, and pet insuranceChildcareFlexible work scheduleEmployee recognitions and celebrationsWarm and friendly work environment in which staff respect and learn from one anotherWhat we’re looking For—The Must-HavesHigh school diploma or equivalentAdministrative support experienceValid Colorado Driver License, good driving record, and access to transportation is readily available during working hours required.Computer proficiency required.What we’d Like to See in you—the Nice-to-HavesBachelor’s degree in social work, Psychology, or a closely related field requiredExperience successfully working in multi-disciplinary teamsExperience working with adults who have severe and persistent mental illnessExperience providing case management services to adults, and community systems navigationCan demonstrate an understanding of HUD/DOH rules and regulationsElite Emphasis Software knowledgeEnterprise (earned) Income Verification knowledgeExperience working with co-occurring disordersSpanish language skillsHealth Solutions expects all staff toAdapt to change in the workplace and use change as an opportunity for innovation and creativity.Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, and demonstrate consistent follow through.Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work.Inspire and model collaborative teamwork and Human Kindness; andDemonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.Must already be authorized to work in the US; sponsorships not available.Closing Date: 01/31/2027 EOE, M/F