Housing Support & Recovery Services Coordinator

VitalHires; New York (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

Community Access in New York City seeks a Service Coordinator to provide engagement and comprehensive support to participants in supported housing, focusing on recovery and goal attainment. You will facilitate groups, conduct in-apartment visits, and maintain accurate documentation of services.

The Housing department delivers permanent, affordable supportive housing and licensed transitional programs for people moving from institutions into the community, helping residents maintain housing and

Qualifications

• Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access.
• Minimum of a high school diploma or equivalent (GED) required; bachelor’s degree in related field preferred – work experience within field may be substituted for degree.
• Ability to prioritize and meet deadlines.
• Excellent oral and written communication skills.
• Be creative and flexible.
• Ability to utilize various computer programs, including Microsoft Word and Excel.
• Show initiative and be responsible for follow through.
• Ability to maintain confidential information, as related to position.
• Ability to work independently and as part of a team.
• Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving.
• Must be fingerprinted and cleared through a background clearance process.
• Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages, dependent on specific needs of program participants.

Responsibilities

• Facilitate a minimum of four groups per month, either four different groups or two different recurring groups.
• Ensure that all services, follow- up and documentation are completed on time including: assessments and service plans; complete notes for tenants on caseload.
• Ensure monthly in-apartment visits for all tenants on assigned caseload.
• Maintain accurate documentation and coordinate with team to support service plans and goals.

Skills

Communication

Time management

Case management

Conflict mediation

Microsoft Word

Microsoft Excel

Documentation

Teamwork

Problem solving

Bilingual Spanish

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Community Access in New York City seeks a Service Coordinator to provide engagement and comprehensive support to participants in supported housing, focusing on recovery and goal attainment. You will facilitate groups, conduct in-apartment visits, and maintain accurate documentation of services.

The Housing department delivers permanent, affordable supportive housing and licensed transitional programs for people moving from institutions into the community, helping residents maintain housing and