Housing Stabilization & Unit Care Supervisor

Downtown Emergency Services Center; Seattle (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

Downtown Emergency Services Center (DESC) in Seattle is seeking an UCRT Supervisor to lead the Unit Condition Response Team across Hobson Place, North Star and Interbay Place. You will coordinate crises, inspections, and resident condition improvements while guiding staff in high-demand environments.

Qualifications include a bachelor’s degree in a related field and at least 1 year of supervisory experience, plus the ability to manage complex workloads and collaborate with DESC Housing Team.

Qualifications

• Bachelor’s degree in social services or management. Demonstrated ability to supervise or lead teams in a fast paced, complex, social service or other programming may substitute for degree requirement.
• 2 years of relevant work experience in human services, preferably working with adults challenged by homelessness, economic disadvantages, mental illness and/or substance use disorders.
• 1 year of supervisory experience.
• 1-3 years of experience in maintenance, property management or highly relevant comparative work in residential buildings with 100 units or more.
• Current Washington Department of Health minimum credential as an Agency Affiliated Counselor or ability to obtain the credential upon hire.
• Ability to organize workloads of multiple staff at multiple projects.

Responsibilities

• Oversee documentation standards related to quality and frequency.
• Directly supervise UCRT HSS Housing Stabilization Specialist, and UMS Unit Mitigation Specialist staff.
• In conjunction with UCRT Project Manager, hire and orient Unit Mitigation Specialists and Housing Stabilization Specialists.
• Intervene in crises and assist with building rule enforcement as necessary.
• Assist with other property management functions, unit inspections, pest control preparations, and unit mitigation as assigned.
• Lead and participate in staff meetings and trainings, as assigned.
• Coordinate with appropriate DESC Housing Team staff on permission to enter for units, posting notice, and general communication on timing of pre-inspections, pest control preparations, and unit mitigation.
• Handle high volume of workload, with the understanding that multiple sites may have simultaneous inspections and varied working environments.
• Be able to track detailed and complex UCRT caseloads and ensure that all units being serviced by UCRT meeting unit condition standards.
• Respond to emergencies, initiating emergency actions, cleaning up debris, water, etc., and contacting supervisors.
• Safeguard building and unit keys, never giving anyone access to occupied tenant units without authorization.
• Provide coverage to UCRT portfolio in the absence of UCRT PM and/or leadership roles.
• Other duties as assigned.

Skills

Staff supervision

Crisis intervention

Multi-site coordination

Computer proficiency

Education

Bachelor’s degree in social services or related field

Job description

Downtown Emergency Services Center (DESC) in Seattle is seeking an UCRT Supervisor to lead the Unit Condition Response Team across Hobson Place, North Star and Interbay Place. You will coordinate crises, inspections, and resident condition improvements while guiding staff in high-demand environments.

Qualifications include a bachelor’s degree in a related field and at least 1 year of supervisory experience, plus the ability to manage complex workloads and collaborate with DESC Housing Team.