Housing Stabilization Supervisor - Lead PSH Retention

National Church Residences; North Carolina; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical & Rx

Dental

Vision

Life & ADD Insurance

Disability insurance

Voluntary benefits

Flexible Spending Accounts

Well-being programs

Retirement program

Tuition reimbursement

PTO and holidays

Job summary

National Church Residences seeks a Housing Stabilization Supervisor to lead the PSH Housing Stabilization Program, supervising Housing Stabilization Specialists and ensuring resident services support housing retention and stability.

You will oversee operations, coordinate with multiple departments, and drive performance, outcomes, and compliance with HUD and related regulations to improve residents’ lives and community impact.

Qualifications

• Associate’s degree in Human Services or a related field.
• At least 3 years of relevant experience in PSH, homelessness services, affordable housing, behavioral health, case management, housing stabilization, or a related field.
• At least 1 year of supervisory or team leadership experience.
• Experience collaborating with Property Management and interdisciplinary teams.
• Knowledge of Housing First, trauma-informed care, conflict resolution, eviction prevention, and housing retention.
• Strong leadership, communication, organizational, and problem-solving skills.
• Valid driver’s license. Chemical Dependency licensure preferred.

Responsibilities

• Supervise, coach, mentor, and develop Housing Stabilization Specialists.
• Monitor caseloads, documentation, service quality, and resident outcomes.
• Oversee housing stabilization and eviction-prevention efforts.
• Guide staff in addressing complex tenancy concerns, lease compliance, and housing barriers.
• Support Housing Retention Plans, home visits, wellness checks, and resident engagement.
• Partner with Property Management, Case Management, Clinical Services, and community providers.
• Monitor program performance, housing retention, and compliance metrics.
• Support quality improvement, program development, audits, and grant reporting.
• Ensure compliance with HUD, HIPAA, Housing First principles, and applicable regulations.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Education

Associate’s degree in Human Services or a related field

Job description

National Church Residences seeks a Housing Stabilization Supervisor to lead the PSH Housing Stabilization Program, supervising Housing Stabilization Specialists and ensuring resident services support housing retention and stability.

You will oversee operations, coordinate with multiple departments, and drive performance, outcomes, and compliance with HUD and related regulations to improve residents’ lives and community impact.