Housing Stability Coordinator

Pennrose Management Company; Atlanta (GA); On-site; USD 50,000 - 54,000; Full time

Job summary

Pennrose Management Company is seeking a Housing Stability Coordinator to develop on-site educational and supportive programming for residents across our properties. You will connect residents with community resources, provide case management in homeless or PSH units, and ensure compliance with reporting requirements.

The role emphasizes collaboration with property management, local agencies and police to enhance safety, stability, and tenant success, while helping residents access eligible

Qualifications

• Bachelor’s degree in social services or related field.
• Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties, on-call emergencies, trainings, etc.)
• 2–3 years of experience working in the mental health field or in a housing stability role.

Responsibilities

• Coordinates the implementation of supportive service plans and the delivery of needed and appropriate programming and services at all assigned properties.
• Maintains compliance with supportive service program requirements and reporting.
• Assesses residents’ needs and facilitates access to services and/or provides resources.
• Educates residents on lease obligations to assist them in being more successful tenants.
• Addresses rental delinquency issues, housekeeping issues and resident-related issues that could lead to turnover or damage.
• Identifies, networks and collaborates with community agencies to provide programming and services.
• Works closely with management to assist with resident issues and concerns.
• Assists residents with seeking eligibility programs, resources and required documents.
• Acts as a liaison to the broader community to improve property operations.
• Regular collaboration with local police to enhance safety and security.
• Provides consistent support and case management services to residents in set-aside units.
• Conducts regular check-ins with residents in set-aside units.
• Liaises between external case management providers and property operations.

Skills

Valid driver's license

Education

Bachelor’s degree in social services or related field

Job description

Overview

The Housing Stability Coordinator is responsible for developing and implementing educational, social and empowering on-site programming that enhances the quality of lives for our residents while improving overall property operations. They provide resources and referrals for residents to community agencies and programs that will help meet the residents’ needs and aid them in being successful tenants. They ensure compliance with any and all reporting agencies.

The Housing Stability Coordinator will also provide case management services to individuals in homeless or PSH units, focusing on housing stability.

Pay Range - $24.00 - $26.00 per hour + bonus

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Responsibilities

• Coordinates the implementation of supportive service plans and the delivery of needed and appropriate programming and services at all assigned properties.
• Maintains compliance with supportive service program requirements specific to each development. Ensures that each assigned property is meeting the PMC Scorecard requirements and that all PMC, state and federal reporting is completed on-time.
• Assesses residents’ needs and facilitates access to services and/or provides resources for residents.
• Educates residents on lease obligations to assist them in being more successful tenants.
• Proactively addresses rental delinquency issues, housekeeping issues and resident related issues which could attribute to high resident turnover or property damage.
• Identify, network and collaborate with community agencies to provide programming and services that will educate and enhance the quality of the residents’ lives.
• Work closely with management to assist with resident issues and concerns.
• Assist residents with seeking out eligibility programs, resources and required documents related to their housing stability.
• Act as a liaison to the larger community to ensure collaboration and partnerships to improve overall property functions.
• Consistent and frequent collaboration with local police to ensure enhanced safety and security of residents and employees.
• Provide consistent to support and case management services to residents in set aside units.
• Conduct regular check-ins with residents in set aside units.
• Act as a liaison between external case management providers and property operations.
• Any and all other duties as assigned.

Qualifications

• Bachelor’s degree in social services or related field.
• Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties, on-call emergencies, trainings, etc.)
• 2 – 3 years of experience working in the mental health field or in a housing stability role.