Housing Stability Coordinator

Pennrose Management Company; Hartford (CT); On-site; USD 33,000 - 36,000; Full time

Job summary

Pennrose Management Company is seeking a Housing Stability Coordinator to develop on-site programming, provide case management, and connect residents with resources to promote housing stability and successful tenancy.

You will collaborate with property teams and community partners to meet reporting requirements and enhance safety and wellbeing across sites. This role requires a bachelor’s degree in social services and a valid driver’s license.

Qualifications

• Bachelor’s degree required.
• Valid driver’s license required.
• 2–3 years of experience in mental health or housing stability.

Responsibilities

• Coordinate supportive service plans and deliver programming at all properties.
• Ensure PMC Scorecard compliance and timely reporting to state and federal agencies.
• Assess residents’ needs and connect them to services and resources.
• Educate residents on lease obligations to improve tenancy.
• Address rental delinquency and turnover drivers.
• Network with community agencies to provide educational programming.
• Collaborate with management on resident issues and concerns.
• Assist residents with eligibility documents related to housing stability.
• Liaise with external case management providers and property operations.
• Perform other duties as assigned.

Skills

Case management

Community networking

Resident education

Documentation

Education

Bachelor’s degree in social services or related field

Job description

Overview

The Housing Stability Coordinator is responsible for developing and implementing educational, social and empowering on-site programming that enhances the quality of lives for our residents while improving overall property operations. They provide resources and referrals for residents to community agencies and programs that will help meet the residents’ needs and aid them in being successful tenants. They ensure compliance with any and all reporting agencies.

The Housing Stability Coordinator will also provide case management services to individuals in homeless or PSH units, focusing on housing stability.

Pay range: $24 - $26/hour depending on experience

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Responsibilities

• Coordinates the implementation of supportive service plans and the delivery of needed and appropriate programming and services at all assigned properties.


• Maintains compliance with supportive service program requirements specific to each development. Ensures that each assigned property is meeting the PMC Scorecard requirements and that all PMC, state and federal reporting is completed on-time.


• Assesses residents’ needs and facilitates access to services and/or provides resources for residents.


• Educates residents on lease obligations to assist them in being more successful tenants.


• Proactively addresses rental delinquency issues, housekeeping issues and resident related issues which could attribute to high resident turnover or property damage.


• Identify, network and collaborate with community agencies to provide programming and services that will educate and enhance the quality of the residents’ lives.


• Work closely with management to assist with resident issues and concerns.


• Assist residents with seeking out eligibility programs, resources and required documents related to their housing stability.


• Act as a liaison to the larger community to ensure collaboration and partnerships to improve overall property functions.


• Consistent and frequent collaboration with local police to ensure enhanced safety and security of residents and employees.


• Provide consistent to support and case management services to residents in set aside units.


• Conduct regular check-ins with residents in set aside units.


• Act as a liaison between external case management providers and property operations.


• Any and all other duties as assigned.

Qualifications

• Bachelor’s degree in social services or related field.


• Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties, on-call emergencies, trainings, etc.)


• 2 - 3 years of experience working in the mental health field or in a housing stability role.