Community Impact Coordinator

Pennrose Management Company; Providence (RI); On-site; USD 30,000 - 33,000; Full time

Job summary

Pennrose Management Company seeks an on-site Community Impact Coordinator to develop and implement educational, social, and empowering programming for residents across properties. You will connect residents with community resources, educate on lease obligations, and help improve property operations.

Travel between properties is required, with a focus on enhancing tenants’ quality of life. Pay ranges $22.00–$24.00/hr plus bonus, with travel and flexibility expected.

Qualifications

• Bachelor’s degree in Social Services or related field, or 2–3 years in Social Service.
• Must have a valid driver’s license, insured vehicle, and ability to travel.

Responsibilities

• Coordinate the implementation of supportive service plans and on-site programming at all properties.
• Ensure compliance with program requirements and PMC Scorecard reporting.
• Assess residents’ needs and facilitate access to services.
• Educate residents on lease obligations to support successful tenancy.
• Proactively address rental delinquency and resident issues to reduce turnover.

Skills

Communication skills

Customer service

Travel flexibility

Driver's license

Education

Bachelor’s degree in Social Services

Job description

Overview

The Community ImpactCoordinator is responsible for developing and implementingeducational, social and empoweringon-site programming thatenhances the quality of lives for our residents while improving overall property operations. They provide resources and referrals to residents to community agencies and programs that will help meet the residents’ needs and aid them in being successful tenants. Theyensure compliance withany and allreporting agencies.

Pay Range: $22.00 - $24.00/hr + Bonus

Responsibilities

• Coordinatesthe implementation of supportive service plans and the delivery of needed and appropriate programming and services at all assigned properties.

• Maintainscompliancewith supportive service program requirements specific to each development. Ensuresthat each assigned property is meeting the PMC Scorecard requirements andthat all PMC, state and federal reporting is completed on-time.
• Assessesresidents’ needsand facilitates access to services and/or provides resources for residents.
• Educates residents on lease obligations to assist them in being more successful tenants.
• Proactively addresses rental delinquency issues, housekeeping issuesand resident related issues whichcould attribute to high resident turnover or property damage.
• Identify, network and collaborate with community agencies to provide programming and services that will educate and enhance the quality of theresidents’lives.

Qualifications

Performance Metrics

• All PMC, state and federal reporting is completed on-time.
• All Supportive Service program requirementsare in compliance.
• Supportive Service programming is of quality and meets the PMC Supportive Service Scorecard standards.
• Improved property operations through Supportive Service provision

Required Education andExperience:

• Bachelor’s degree in Social Services or related field or two to three years of experience inthe Social Service field or related area.
• Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties, on-call emergencies, trainings, etc.)

Working Conditions:

• Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.
• Ability to work at property locations within or near transitional neighborhoods – again with the support of PMC.
• Ability to climb stairs, take elevators, bend, squat and reachoverhead.