Housing Stability & Case Coordination Specialist

Abode Services; San Jose (CA); On-site; USD 82,667,000 - 90,948,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holidays

Retirement plan

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Commuter benefits

Life insurance

Legal services

Job summary

Abode Services in San Jose, CA is seeking a Service Coordinator to provide housing services to individuals who are homeless and to help develop individualized housing plans that lead to permanent stability. The role includes counseling, referrals, and coordination with landlords and partners to improve health and housing outcomes.

The position involves meeting households in person, documenting services in a timely manner, and working with a team to ensure high-quality service delivery in a

Qualifications

• Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience.
• 2 years case management experience providing services to homeless or low-income individuals and/or families.
• Driving and transportation of participants when required.
• Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
• Flexible schedule to work evening and weekend hours as needed.

Responsibilities

• Provision of comprehensive housing services to participants, which may include working directly with landlords.
• Working closely with other social service partners referring and providing services to participants.
• Coordination of services for program participants to ensure that participants are receiving essential services to increase health and housing outcomes.
• Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement.
• Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavioral/healthcare needs, school readiness and exposure to drug, alcohol abuse and family violence within the household.
• Create and maintain an Individual service plan and needs assessment for each household.
• Meet with the household in person, either in the community or within the home as frequently as needed.
• Attend program meetings with internal and external partners to coordinate services and ensure quality services.
• Maintain client files, including all necessary documentation.
• Communicate closely and frequently with all members of the team to improve systems, solve problems, share resources, and coordinate work.
• Must be able to document services in a timely manner, using BIRP format.
• Attend staff meetings and other agency functions as needed.
• Other duties as assigned.

Skills

Communication

Organizational skills

Problem-solving

Teamwork

Microsoft Office

Emotional intelligence

Cultural humility

De-escalation

Education

Bachelor's degree in related field

Tools

California Driver's License

Auto insurance

Job description

Abode Services in San Jose, CA is seeking a Service Coordinator to provide housing services to individuals who are homeless and to help develop individualized housing plans that lead to permanent stability. The role includes counseling, referrals, and coordination with landlords and partners to improve health and housing outcomes.

The position involves meeting households in person, documenting services in a timely manner, and working with a team to ensure high-quality service delivery in a