Housing Specialist, Qualified Professional

PORT Health; Raleigh (NC); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

403(b) Retirement Plan

Public Service Loan Forgiveness (PSLF)

Mileage reimbursement

Paid time off and paid holidays

Job summary

Easterseals PORT Health is seeking a Housing Specialist to join the ACT team in North Carolina. The role focuses on housing stability, tenancy support, and rehabilitation services for individuals, including Transition to Community Living Initiative participants.

Responsibilities include case management, goal planning, rehabilitative services, and collaboration with housing authorities and community agencies. A driver’s license and willingness to work in community settings are required.

Qualifications

• Bachelor’s degree in a human services or related field.
• QP status or eligibility is required or preferred.
• Experience with ACT, TCLI, or community‑based services is desired.
• Knowledge of community housing resources beneficial.

Responsibilities

• Provide case management for an assigned group; coordinate with the ITT.
• Develop, implement, review, and revise individualized treatment goals and service plans.
• Deliver rehabilitative services: housing/tenancy supports, money management, ADLs, health and recovery.
• Build and maintain relationships with housing authorities, PSH providers, Rapid re‑housing, HUD‑VASH, NC Housing Finance Agency, landlords.
• Coordinate communication with guardians, care coordinators, landlords and community agencies.
• Provide individual or group supportive therapy and symptom management.
• Participate in comprehensive assessments including psychiatric history, substance use, and housing needs.
• Support individuals during crises; participate in on‑call rotation.
• Educate families; advocate for client rights and preferences.
• Document services and progress in the EHR; participate in team meetings.

Skills

Recovery‑oriented care

Client‑centered care

Housing resources knowledge

ACT experience

TCLI experience

Education

Bachelor’s degree in human services or related field

Job description

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities.

Your Role in Our Mission

As a Housing Specialist, you are an integral member of the multidisciplinary ACT team. Your work focuses on housing stability, tenancy support, and rehabilitation services, including individuals participating in the Transition to Community Living Initiative (TCLI).

Key Responsibilities Include

• Providing case management for an assigned group of individuals, coordinating care with the Individualized Treatment Team (ITT)
• Developing, implementing, reviewing, and revising individualized treatment goals and service plans
• Delivering rehabilitative services, including:
  • Housing and tenancy‑sustaining supports
  • Money management and entitlement assistance
  • Activities of daily living (ADLs)
  • Health, wellness, recovery, and community integration
• Building and maintaining relationships with housing stakeholders, including:
  • Housing Authorities
  • Permanent supportive housing providers
  • Rapid re‑housing programs
  • HUD‑VASH
  • NC Housing Finance Agency
  • Local landlords
• Coordinating communication with guardians, care coordinators, landlords, and community agencies
• Providing individual and/or group supportive therapy and symptom management interventions
• Participating in comprehensive assessments including psychiatric history, substance use, physical health, social functioning, and housing needs
• Supporting individuals during crises and participating in an on‑call rotation
• Educating and supporting families while advocating for client rights and preferences
• Documenting services and progress accurately and timely within the electronic health record
• Participating in daily team meetings, treatment planning, and organizational reviews
• Providing substance use treatment and recovery‑oriented supports as needed

Why Join Us?

You’ll be part of a mission‑driven, collaborative ACT team committed to helping individuals live successfully in the community of their choice. Your work directly impacts housing stability, recovery, and quality of life — and you’ll never do it alone.

Compensation & Benefits

• Hourly Rate: $21.00 – $26.45
• Paid time off and paid holidays
• Full benefits package including Medical, Dental, and Vision
• Life and Disability Insurance
• 403(b) Retirement Plan
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Mileage reimbursement

What We’re Looking For

• Strong commitment to recovery‑oriented, person‑centered care
• Experience working with individuals with severe and persistent mental illness
• Knowledge of community housing resources
• Ability to build trusting, respectful relationships that honor client choice and rights
• Experience in ACT, TCLI, or community‑based services preferred
• Bachelor’s degree in a human services or related field
• Qualified Professional (QP) status or eligibility

Other Requirements

• Valid North Carolina driver’s license with reliable transportation
• Willingness to work primarily in community settings (homes, shelters, hospitals, streets, jails)
• Ability to participate in an after‑hours on‑call rotation
• Comfort using electronic health records and standard office technology
• Ability to sit, type, and perform repetitive motions; speak clearly and document legibly

About Easterseals PORT Health

Easterseals PORT Health is a trusted and compassionate provider of disability, mental health, and addiction services. Our 2,600-member team delivers over 10.2 million hours of meaningful support to 40,200 individuals across 11,000 home, facility, and community locations in North Carolina and Virginia. We are proud to be an IDEAL organization — Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning & Growing.

Applicants of all abilities are encouraged to apply!