Housing Specialist, Qualified Professional

Easterseals PORT; Raleigh (NC); Hybrid; USD 29,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical, Dental, Vision

Life and Disability Insurance

403(b) Retirement Plan

Employee Assistance Program and legal

PSLF qualifying employer

Job summary

Easterseals PORT Health, serving Raleigh, NC, seeks a Housing Specialist / Qualified Professional to support individuals with severe mental illness in securing and sustaining housing. You'll work with an Assertive Community Treatment team to develop goals, coordinate care, and deliver recovery‑oriented services in community settings.

You will collaborate with housing stakeholders, guardians, landlords, and community agencies, documenting progress and participating in on‑call rotations.

Qualifications

• Bachelor's degree in a human services or related field.
• Qualified Professional (QP) status or eligibility.
• Experience working with individuals who have severe and persistent mental illness.
• Knowledge of community housing resources.
• Valid North Carolina driver’s license or reliable transportation.
• Willingness to work primarily in community settings (homes, shelters, hospitals, streets).
• Ability to participate in an after-hours on-call rotation.

Responsibilities

• Provide case management for an assigned group, coordinating with the ITT.
• Develop, implement, review, and revise individualized treatment goals and service plans.
• Deliver rehabilitative services including housing supports and money management assistance.
• Coordinate with housing authorities, providers, and landlords.
• Document services and progress in the electronic health record.
• Participate in daily team meetings, treatment planning, and program reviews.
• Provide substance use treatment and recovery-oriented supports as needed.

Skills

Recovery-oriented care

Relationship-building

Housing resources knowledge

ACT/TCLI or community-based services

Education

Bachelor's degree in human services

Qualified Professional status or eligibility

Tools

Electronic Health Records (EHR)

Office software

Job description

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities.

We are seeking a compassionate and dedicated Housing Specialist / Qualified Professional to join our Assertive Community Treatment (ACT) team. In this role, you will support individuals living with severe and persistent mental illness in securing and maintaining safe, stable housing while building the skills needed for long‑term community success.

This isn’t just a job — it’s an opportunity to walk alongside individuals as they rebuild confidence, develop skills, and take steps toward long-term stability.

Your Role in Our Mission

• Providing case management for an assigned group of individuals, coordinating care with the Individualized Treatment Team (ITT)
• Developing, implementing, reviewing, and revising individualized treatment goals and service plans
• Delivering rehabilitative services, including:
  • Housing and tenancy‑sustaining supports
  • Money management and entitlement assistance
  • Activities of daily living (ADLs)
  • Health, wellness, recovery, and community integration
• Building and maintaining relationships with housing stakeholders, including:
  • Housing Authorities
  • Permanent supportive housing providers
  • Rapid re‑housing programs
  • HUD‑VASH
  • NC Housing Finance Agency
  • Local landlords
• Coordinating communication with guardians, care coordinators, landlords, and community agencies
• Providing individual and/or group supportive therapy and symptom management interventions
• Participating in comprehensive assessments including psychiatric history, substance use, physical health, social functioning, and housing needs
• Supporting individuals during crises and participating in an on‑call rotation
• Educating and supporting families while advocating for client rights and preferences
• Documenting services and progress accurately and timely within the electronic health record
• Participating in daily team meetings, treatment planning, and organizational reviews
• Providing substance use treatment and recovery‑oriented supports as needed

Why Join Us?

You’ll be part of a mission‑driven, collaborative ACT team committed to helping individuals live successfully in the community of their choice. Your work directly impacts housing stability, recovery, and quality of life — and you’ll never do it alone.

• Hourly Rate: $21.00 – $26.45
• Paid time off and paid holidays
• Full benefits package including Medical, Dental, and Vision
• Life and Disability Insurance
• 403(b) Retirement Plan
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer

What We’re Looking For

• Strong commitment to recovery‑oriented, person‑centered care
• Experience working with individuals with severe and persistent mental illness
• Knowledge of community housing resources
• Ability to build trusting, respectful relationships that honor client choice and rights
• Experience in ACT, TCLI, or community‑based services preferred
• Bachelor’s degree in a human services or related field
• Qualified Professional (QP) status or eligibility

Other Requirements

• Valid North Carolina driver’s license with reliable transportation
• Willingness to work primarily in community settings (homes, shelters, hospitals, streets, jails)
• Ability to participate in an after‑hours on‑call rotation
• Comfort using electronic health records and standard office technology
• Ability to sit, type, and perform repetitive motions; speak clearly and document legibly

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services two years in a row!

About Easterseals PORT Health

Easterseals PORT Health is a trusted and compassionate provider of disability, mental health, and addiction services. Our 2,600-member team delivers over 10.2 million hours of meaningful support to 40,200 individuals across 11,000 home, facility, and community locations in North Carolina and Virginia.

We are proud to be an IDEAL organization — Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning & Growing.

Applicants of all abilities are encouraged to apply!