Housing Specialist, Priority Veteran - Pensacola

United Way of Central Alabama; Pensacola (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

United Way of Central Alabama seeks a Pensacola-based outreach coordinator to support the Priority Veteran program, helping veterans access safe, affordable housing and building partnerships with landlords and providers.

You will host landlord events, conduct community outreach across Florida counties, and collaborate with case management to locate housing while ensuring program guidelines are followed.

Qualifications

• Bachelor’s degree in social work or a related field.
• Experience with HUD, VA, and other voucher/affordable housing programs preferred.
• Reliable transportation and willingness to travel throughout the service area.

Responsibilities

• Communicate the Priority Veteran program to landlords, clients, and communities across Florida.
• Develop a monthly outreach plan and document all activities.
• Build a network of landlords to rent affordable units to veterans.
• Assist case management to locate safe, affordable housing.
• Conduct eligibility screenings and intakes in the community, including shelters and shelters.
• Maintain a database of available rental units and landlord forms.
• Host landlord appreciation/recruitment events.
• Recruit veteran clients through outreach to diverse community sectors.
• Represent Priority Veteran at community groups and homeless coalitions.
• Demonstrate knowledge of PV and SSVF program guidelines and veteran homelessness.

Skills

Interpersonal skills

Public speaking

Housing programs knowledge

Landlord relations

Travel willingness

Microsoft Office

Client Management System

Education

Bachelor’s degree in social work or related field

Tools

Microsoft Office

Client Management System

Job description

Make a Real Impact Where It Matters Most

Are you passionate about helping veterans find stable housing and a fresh start? Join the Pensacola Priority Veteran Program and be on the front lines of ending veteran homelessness. This dynamic, community-facing role blends outreach, relationship-building, and problem-solving as you connect veterans with safe, affordable housing and build lasting partnerships with landlords, service providers, and community leaders.

Every day brings opportunities to make a difference: whether you’re hosting landlord events, conducting outreach in the community, or helping a veteran take the next step toward stability. If you thrive in a fast-paced, mission-driven environment and want your work to truly change lives, this is the role for you.

Responsibilities

• Effectively communicate the Priority Veteran program to landlords, prospective clients, and communities in multiple counties across Florida
• Develop a monthly outreach plan and ensure a timely implementation of the plan and documentation of all outreach activities
• Build a network of landlords available to rent affordable units to veterans by developing strong working relationships with property managers, realty companies and private owners
• Assist case management team(s) locate safe, affordable housing for their clients
• Conduct telephone eligibility screenings and intakes out in the community, including at local shelters and feeding sites
• Maintain a database of available rental units including Rent Reasonableness and landlord W9 forms
• Host landlord appreciation/recruitment events
• Recruit prospective veteran clients through outreach to all sectors of the community to include faith-based, community–based, healthcare, and local governments
• Represent Priority Veteran at community groups and homeless coalitions including but not limited to the homeless Continuums of Care
• Demonstrate a thorough knowledge and understanding of the PV and SSVF program guidelines and veteran homelessness
• Other duties as assigned

Qualifications

Knowledge & Skills

• Reliable transportation and willingness to travel throughout service area
• Excellent interpersonal and communication skills, including presentation and outreach abilities
• Familiarity with housing programs, including HUD, VA, and other voucher and/or affordable housing
• Able to establish rapport with landlords, community partners, and clients who are homeless or facing homelessness
• Able to build strong working relationships with a diverse range of partners and stakeholders
• A self-starter who is comfortable working both in a team and independently
• Strong computer skills to include Microsoft Office suite and Client Management System

Education/ Experience

Bachelor’s degree in social work or a related field and/or experience in real estate/property management preferred; military experience preferred, combination of education and experience considered

Working Conditions

Services are provided in office, in the community, and in client homes

Requirements

Must meet and maintain eligibility requirements to be insured by UWCA’s insurance

Valid driver’s license, reliable transportation and proof of automobile insurance commensurate with State law

Cell phone

Background checks to include criminal record, drug screen & TB testing