Housing Specialist - Jack Ryan Residence

brc; New York (NY); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

403(b) pension plan with matching

Tuition assistance

FSAs

Job summary

BRC is seeking a dedicated Housing and Independent Living Specialist support staff in New York to help clients obtain supportive housing and coordinate essential appointments. You will document interactions in CARES and AWARDS, prepare housing packets, and liaise with housing providers.

Responsibilities include reporting to DHS and BRC Administration, tracking data, updating client records, and facilitating groups.

Qualifications

• BA/BS degree preferred.
• High School diploma or GED required.
• Minimum two years’ experience with homeless, mentally ill, or MICA population.
• Excellent client advocacy skills required.
• Liaison experience with external stakeholders preferred.
• Knowledge of NY/NY supportive housing system strongly preferred.
• Good writing and oral communication skills; computer proficiency.
• CPR training certification or willingness to take CPR course.

Responsibilities

• Assist Independent Living Specialists and Housing Retention Specialist to obtain supportive housing for clients.
• Escort clients to medical, benefits, and housing-related appointments.
• Compile, copy, and distribute HRA2010e housing packets.
• Issue residency letters and client appointment reminders; document interactions and advocacy in CARES and AWARDS.
• Compile reports required by DHS and BRC Administration; assist in tracking statistical data.
• Monitor and update client information in AWARDS and CARES.
• Facilitate psychoeducational groups with clients.
• Research resources for clients.
• Serve as a liaison between program and housing providers.
• Provide emergency first aid/CPR assistance when needed.
• Related duties as assigned.

Skills

Client advocacy

Writing & communication

Stakeholder liaison

CPR knowledge

Independent work

Education

Bachelor's degree preferred

High School diploma or GED required

Job description

DUTIES/RESPONSIBILITIES:

Assist Independent Living Specialists and HousingRetention Specialist to obtain supportive housing for clients. Escort clients to medical-, benefits, and housing-related appointments. Compile, copy, and distribute HRA2010e housing packets. Issue residency letters and client appointment reminders; document client interactions and advocacy in CARES and AWARDS. Compile various reports required by DHS and BRC Administration; assist in tracking statistical data. Monitor and update client information in AWARDS and CARES. Facilitate psychoeducational groups with clients. Research resources for clients. Serve as a liaison between program and housing providers. Provide emergency first aid/CPR assistance when needed. Related duties as assigned.

HOURS:

Full-time 37.5 hours per week

• Monday-Friday 8:00am-4:30pm

QUALIFICATIONS:

BA/BS degree preferred. High School diploma or GED required. Minimum two years’ experience working with homeless, mentally ill, or MICA population required. Excellent client advocacy skills also required. Liaison experience with external stakeholders preferred. Knowledge of NY/NY supportive housing system strongly preferred. Good writing and oral communication skills and computer proficiency needed. Must possess the ability to work independently but also as part of a team. CPR training certification or willingness to take training class in CPR.

*Vaccination preferred but not required

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

PROGRAM DESCRIPTION

BRC began operating the Jack Ryan Residence in August 2011. The Jack Ryan Residence, funded by the NYC Department of Homeless Services, is a 200-bed shelter for homeless men living with mental illness. The program provides a complete range of mental health stabilization, medication management, case management, and medical services aimed at moving residents into permanent housing. The ultimate goal of the program is to place its clients into appropriate, supportive housing within nine months.

BENEFITS

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

1. Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
2. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
3. Tuition assistance and many training opportunities for career development.
4. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.