Housing Specialist- Shelter

brc; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

3 weeks paid vacation

12 paid holidays

Tuition assistance

Flexible spending accounts

Job summary

BRC is seeking a full-time Housing Specialist to help obtain supportive housing for clients and escort them to critical appointments at 127 West 25th Street, NY. The role involves direct advocacy, data entry in CARES and AWARDS, and collaboration with DHS and housing providers. CPR training is preferred.

The position requires at least a high school diploma with two years of relevant experience and strong writing and communication skills. Vaccination is preferred but not required.

Qualifications

• BA/BS degree preferred; High School diploma or GED required.
• Minimum two years’ experience working with homeless, mentally ill, or MICA population.
• Excellent client advocacy skills, written and oral communication.
• Liaison experience with external stakeholders.
• Knowledge of NY/NY supportive housing system preferred.
• CPR training certification or willingness to take CPR.

Responsibilities

• Assist Specialists to obtain supportive housing for clients.
• Escort clients to medical, benefits, and housing appointments.
• Compile, copy, and distribute housing packets; issue residency letters; remind clients of appointments.
• Document client interactions and advocacy in CARES and AWARDS.
• Compile reports required by DHS and BRC Administration; track statistical data.
• Monitor and update client information in CARES and AWARDS.
• Facilitate psychoeducational groups with clients; research resources for clients.
• Serve as liaison between program and housing providers.
• Provide emergency first aid/CPR assistance when needed.
• Related duties as assigned.

Skills

Client advocacy

Written communication

Oral communication

Computer literacy

CPR certification

Independent work

Teamwork

Education

Bachelor's degree preferred

High school diploma or GED required

Tools

CARES system

AWARDS system

Job description

DUTIES/RESPONSIBILITIES:

Assist Independent Living Specialists and HousingRetention Specialist to obtain supportive housing for clients. Escort clients to medical-, benefits, and housing-related appointments. Compile, copy, and distribute HRA2010e housing packets. Issue residency letters and client appointment reminders; document client interactions and advocacy in CARES and AWARDS. Compile various reports required by DHS and BRC Administration; assist in tracking statistical data. Monitor and update client information in AWARDS and CARES. Facilitate psychoeducational groups with clients. Research resources for clients. Serve as a liaison between program and housing providers. Provide emergency first aid/CPR assistance when needed. Related duties as assigned.

HOURS:

Full-time 37.5 hours per week

LOCATION:

127 West 25th Street, 6th–9th Floors, NY, NY 10001

QUALIFICATIONS:

BA/BS degree preferred. High School diploma or GED required. Minimum two years’ experience working with homeless, mentally ill, or MICA population required. Excellent client advocacy skills also required. Liaison experience with external stakeholders preferred. Knowledge of NY/NY supportive housing system strongly preferred. Good writing and oral communication skills and computer proficiency needed. Must possess the ability to work independently but also as part of a team. CPR training certification or willingness to take training class in CPR.

*Vaccination preferred but not required

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

PROGRAM DESCRIPTION

BRC began operating the Jack Ryan Residence in August 2011. The Jack Ryan Residence, funded by the NYC Department of Homeless Services, is a 200-bed shelter for homeless men living with mental illness. The program provides a complete range of mental health stabilization, medication management, case management, and medical services aimed at moving residents into permanent housing. The ultimate goal of the program is to place its clients into appropriate, supportive housing within nine months.

BENEFITS

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

1. Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
2. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
3. Tuition assistance and many training opportunities for career development.
4. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.