Housing Specialist (58791)

Phoenix House; New York (NY); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

100% employer-paid medical

Paid holidays

Paid time off

Medical, dental, and vision insurance

Pet insurance

Legal support

Tuition reimbursement

403(b) retirement plan

Competitive wages

Job summary

Phoenix House of New York | Long Island is seeking a Housing Specialist to assist clients transitioning from rehabilitation to permanent housing.

You will identify housing options, maintain a resources database, provide counseling and advocacy, and develop partnerships with government and community agencies to expand access to housing.

This role supports recovery and stability for individuals and families across Queens and surrounding areas.

Qualifications

• High School Diploma or equivalent is required.
• Credentialed Alcoholism and Substance Abuse Counselor (CASAC) in good standing preferred.
• Minimum one year in a behavioral health/substance use disorder treatment program.

Responsibilities

• Assess clients’ eligibility for government-financed housing programs, including subsidies, and benefit programs.
• Assist clients to secure and complete applications for permanent housing.
• Identify, and assist clients to obtain relevant documents needed for applications for permanent housing.
• Provide individual counseling, advocacy and support to clients.
• Develop and facilitate educational workshops and groups focused on housing (including available housing resources, apartment search techniques, mock interviews, and other best practices).
• Develop and maintain a database of resources, including a listing of brokers, landlords, and management companies.
• Engage in community outreach efforts to identify housing opportunities.

Skills

Ethical practices

Judgment

Relationship management

Emotional intelligence

Empathy

Professional boundaries

Global and cultural awareness

Critical evaluation

Problem solving

Decision making

Communication

Teamwork

Crisis management

Technical capacity

Education

High School Diploma or equivalent

Tools

CASAC license

Job description

Summary

Are you ready to join a dynamic team of dedicated values-based leaders and professionals who are committed to creating a healthy, addiction-free world?

As a Housing Specialist at Phoenix House, you will assist clients as they transition from rehabilitation to permanent housing. He/she is responsible for identifying permanent housing options, developing and maintaining a database of housing resources, conducting individual sessions and support groups around housing issues, and providing referrals, advocacy, follow-up, and assistance with housing applications. The Housing Specialist also develops partnerships with government and community agencies to help increase clients’ access to meaningful housing.

About Us

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values—Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking—guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.

What We Offer

At Phoenix House, we recognize that in today’s economic climate, stability and support matter more than ever. That’s why we offer a comprehensive benefits package designed to care for you as a whole person—supporting your health, financial well‑being, and work‑life balance. Here are some of our perks:

• Phoenix House of NY is proudly offering 100% employer-paid medical insurance for all eligible employees and their dependents!***
• (10) Paid Holidays
• Paid vacation, sick time, personal and wellness time
• Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
• Pet insurance, legal support, and other supplemental insurance
• A generous tuition reimbursement program
• 403(b) retirement plan
• Competitive wages and more...

You Will Have Responsibilities Including But Not Limited To

• Assess clients’ eligibility for government-financed housing programs, including subsidies, and benefit programs.
• Assist clients to secure and complete applications for permanent housing.
• Identify, and assist clients to obtain relevant documents needed for applications for permanent housing.
• Provide individual counseling, advocacy and support to clients.
• Develop and facilitate educational workshops and groups focused on housing (including available housing resources, apartment search techniques, mock interviews, and other best practices).
• Develop and maintain a database of resources, including a listing of brokers, landlords, and management companies.
• Engage in community outreach efforts to identify housing opportunities.

Job Details

• Long Island City Residential - Queens, NY
• Full Time-non-exempt
• Salary $20.48 - $30.67
• Shuttle services are provided for staff, pick up and drop off to and from the train stations in Long Island City, making the commute easier and more convenient.

Morning: 6:30 AM – 10:00 AM

Evening: 4:30 PM – 8:00 PM

Qualifications

REQUIRED EDUCATION

• High School Diploma or equivalent

LICENSE/CERTIFICATION

• Credentialed Alcoholism and Substance Abuse Counselor (CASAC) in good standing

Required Experience

• Minimum one year in a behavioral health/substance use disorder treatment program

COMPETENCIES (KSA’s)

• Ethical Practices
• Judgment
• Relationship Management
• Emotional Intelligence
• Empathy
• Professional Boundaries
• Global and Cultural Awareness
• Critical Evaluation
• Problem Solving
• Decision Making
• Communication
• Teamwork
• Crisis Management
• Technical Capacity

WORK ENVIRONMENT

• This job operates in an indoor office environment. This role routinely uses standard office equipment such as computers, phones and photocopiers.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Regularly required to sit, use hands to type, handle or feel objects, tools, or controls; reach with hands and arms, and talk or hear.
• Frequently required to stand, walk, stoop, kneel or crouch and lift and/or move up to 20 pounds.