Housing Specialist

Ysleta Del Sur Pueblo; El Paso (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Tigua Inc. in El Paso, Texas, seeks a Housing Program Officer to assist occupants of YDSP Housing units by coordinating referrals, conducting inspections, and enforcing NAHASDA compliance. The role requires bilingual English/Spanish abilities and a BA in a related field.

Ideal candidates will have experience with housing authorities, strong MS Office skills, and proficiency with Doorways data systems. This position involves routine compliance checks and tenant support.

Qualifications

• BA in Social Work, Psychology, Public Administration or related field.
• Experience with Housing Authorities or Public Housing preferred.
• Bilingual English/Spanish required.

Responsibilities

• Assist with administration of housing programs, emphasizing NAHASDA compliance.
• Conduct home inspections and document occupancy status.
• Process inspection results and file reports for home improvements.
• Manage Home Insurance program units and monitor compliance with policies.
• Deliver notices and information to tenants; assist in maintaining community statistics.
• Assist in pre-occupancy training and refer tenants to tribal programs.

Skills

Bilingual English/Spanish

Communication skills

Attention to detail

Education

BA in Social Work or related field

Tools

Doorways

Microsoft Office

Job description

POSITION SUMMARY:Provides various services to occupants of YDSP Housing units such as contacting local agencies and organizations, making referrals to social services programs, and counseling residents on a one-to-one/family basis.ESSENTIAL FUNCTIONS:Assists with administration of housing programs with special emphasis on the NAHASDA program compliance for NAHASDA units, and Tribal Council units;Conducts various home inspections to document residents’ compliance;Processes and files inspection results submitted by contracted inspection service as required for home improvements;Manages the Home Insurance program units;Monitors residents for compliance with housing policies, regulations, tribal codes, and addresses violations accordingly;Addresses complaints and concerns from tenants;Delivers notices and other information for the tribal community;Assists in compiling and maintaining community statistics;Provides counseling to tenants on home budgeting, fire safety and maintenance topics;Develops and conducts new resident (pre occupancy) training program;Refers tenants to tribal programs and local agencies;Conducts annual and interim recertifications;Participates when requested by Housing Compliance Officer in tribal court hearings for non-compliance issues;Utilizes Doorways software and performs basic accounting functions necessary to ensure correct balances in all housing accounts;Accepts housing payments and issues receipts;Audits delinquent accounts and refers them to the Housing Director and Housing Compliance Officer;Other position related duties as assigned or required.MINIMUM REQUIREMENTS:B.A. in Social Work, Psychology, Public Administration or related field; Experience working with Housing Authorities, Public Housing or in related fields may be substituted for a degree; Must possess a valid Texas Driver’s license and be insurable; Bilingual – English/Spanish; Must be able to successfully pass a post-offer drug screen and criminal history background investigation.KNOWLEDGE, SKILLS, AND ABILITIES:Extensive knowledge of Housing Division policies, procedures and practices; Extensive knowledge of Low Income Housing Tax Credit program compliance on tribal lands; Must possess knowledge of and ability to operate office equipment including a computer, office phone system and copy machines; Ability to operate Microsoft Office applications using Word, Excel, PowerPoint, and Outlook; Ability to utilize the Housing Data Systems Doorways software; Ability to understand; follow oral and written instructions. Works with the public and must maintain confidentiality. Ability to work independently and creatively.PHYSCIAL REQUIREMENTS:While performing the duties of this job the employee is frequently required to stand, walk, sit and talk or hear. The employee is occasionally required to use hands and fingers, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl and taste or smell. The employee is occasionally required to lift up to 25 pounds. The vision requirements include: close vision, distance vision, peripheral vision and ability to adjust focus.This description is a summary of principle responsibilities and is not intended to include all duties which may be assigned.