Housing Solutions Specialist & Case Manager

The Institute for Human Services; Honolulu (HI); On-site; USD 24,000 - 34,000; Full time

Job summary

The Institute for Human Services in Honolulu, HI seeks a Housing Specialist / Case Manager to build sustainable housing opportunities for clients. You will work with case management staff to secure housing options, maintain landlord relationships, and coordinate applications to subsidies while ensuring tenancy compliance.

You will conduct housing presentations, assess client needs, and document progress to support successful outcomes for the organization’s housing programs.

Qualifications

• High School Diploma or GED required.
• At least one year experience with disenfranchised or at risk individuals in homeless services.
• Proficient with Microsoft Outlook, Word, Excel; database apps.
• Valid Driver's License with clean traffic abstract.

Responsibilities

• Demonstrate excellent customer service consistent with the Vision, Mission, and Values of the organization.
• Provide outreach and establish relationships with landlords to market housing programs and develop an inventory of available housing units for clients with a range of pricing.
• Inspect rental units and communicate housing quality to HUD, Case Manager and client; Coordinate clients' applications to subsidy programs such as Section 8, or other types of permanent housing solutions with Case Manager and handle lease compliance issues to assist the client in meeting tenancy requirements, i.e. payments, lease requirements, etc.
• Conduct face to face housing presentations and schedules housing interviews with clients; Provides on-going evaluation assistance, including Housing Assessments.
• Maintain records of referrals, assessments and placement plans in compliance with HUD Housing Counseling Plan; administer standardized client self-report measures as required by the program and as determined by the Housing & Employment Director.

Skills

Documentation skills

Communication skills

Negotiation

Organizational skills

Judgment and independence

Flexibility

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Access / database apps

Job description

The Institute for Human Services in Honolulu, HI seeks a Housing Specialist / Case Manager to build sustainable housing opportunities for clients. You will work with case management staff to secure housing options, maintain landlord relationships, and coordinate applications to subsidies while ensuring tenancy compliance.

You will conduct housing presentations, assess client needs, and document progress to support successful outcomes for the organization’s housing programs.