Housing Solutions Specialist

Family-Promise-of-Grand-Rapids-1; Grand Rapids (MI); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term disability insurance

Long-term disability insurance

Maternity/paternity leave

401k plan

Paid time off

Job summary

Family Promise of West Michigan is seeking a Housing Specialist to collaborate with landlords, case managers, and participants to secure stable housing. You will assist in landlord recruitment, conduct unit inspections, and deliver tenant education materials on rights and strategies for securing housing.

You will also review rent guidance, assist with market analysis, and coordinate with partners to resolve housing-related issues while maintaining clear communication across all stakeholders.

Qualifications

• Experience with landlords or housing partners
• Familiar with West Michigan rental and housing market
• Knowledge of rental assistance programs, landlord/tenant rights, and fair housing laws
• Understanding of property management, landlords, and customer service
• Awareness of family housing and homelessness
• Comfort in a faith-based organization
• Excellent written and verbal communication skills
• Ability to work independently and in a team
• Detail-oriented and able to follow through in fast-paced environments
• Proficient in MS Office tools

Responsibilities

• Assist in finding prospective landlord partners through visits, presentations, and events
• Inspect FPWM leased units monthly and document follow-ups
• Provide education materials on tenancy, rights, move-in checklists, and housing documents
• Complete rent reasonableness checklists and housing inspections
• Review rental market, laws, and fair housing with Director of Housing
• Identify housing inventory to match participants with options
• Mediates and advocates with landlords to resolve issues
• Maintain communication with landlords, tenants, case managers and partners
• Educate staff and partners on housing solutions
• Schedule maintenance for FPWM locations
• Other duties as assigned

Skills

Landlords

Housing partners

Communication

Independence

Teamwork

Fair housing

Rental assistance

Property management

Customer service

Faith-based experience

MS Office

Tools

Microsoft Word

PowerPoint

Excel

Job description

Family Promise of West Michigan is seeking a Housing Specialist to collaborate with landlords, case managers, and participants to secure stable housing. You will assist in landlord recruitment, conduct unit inspections, and deliver tenant education materials on rights and strategies for securing housing.

You will also review rent guidance, assist with market analysis, and coordinate with partners to resolve housing-related issues while maintaining clear communication across all stakeholders.