Housing & Residential Safety Officer

Ista Express Service GmbH; San Jose (CA); On-site; USD 38,624 - 56,279; Full time

Job summary

San José State University is seeking a Housing Community Service Officer to support public safety for University Housing Services. The role involves patrolling housing buildings and grounds, assisting residents, staff, and visitors, and coordinating with University Police.

The officer will complete required training after appointment, monitor CCTV and fire safety systems, and respond to alarms and emergencies. Schedule options include day and night shifts with CSU benefits included.

Qualifications

• High school diploma or equivalent required.
• Valid California driver’s license preferred or required.
• Ability to learn housing regulations and local laws.
• Strong written and oral communication skills.

Responsibilities

• Perform foot patrols of housing buildings and grounds.
• Address housing concerns as directed by staff and University Police.
• Report hazards and criminal behavior promptly.
• Assist patrons and staff and respond to service calls.
• Monitor access systems and CCTV for security.
• Prepare clear incident reports and records.

Skills

Public safety

Report writing

Emergency response

Customer service

Calm under pressure

CCTV monitoring

Driver's license

Education

High School Diploma or Equivalent

Tools

Access control system

CCTV

Fire alarm systems

Job description

San José State University is seeking a Housing Community Service Officer to support public safety for University Housing Services. The role involves patrolling housing buildings and grounds, assisting residents, staff, and visitors, and coordinating with University Police.

The officer will complete required training after appointment, monitor CCTV and fire safety systems, and respond to alarms and emergencies. Schedule options include day and night shifts with CSU benefits included.